Enterprise Payments Governance & Oversight - Data, Insights, and Enablement, Manager - Hybrid
About The Position
The Enterprise Payments Governance and Oversight team is seeking a dynamic Manager who will play a pivotal role defining and implementing the future of payments governance and oversight for the enterprise. The Enterprise Payments Governance and Oversight team sits within the Enterprise Payments organization in the Retail Bank. The team is responsible for the governance and oversight of end-end core payments functions for all payment types across the enterprise, including monitoring. In this role, you will be at the forefront of payments, developing solutions to remediate some of the biggest payments-related challenges while also seeking opportunities to further enhance existing business-as-usual practices. In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments ecosystem. This role has a high level of exposure across the lines of business and the opportunity to work with Executives to shape and deliver a payments governance strategy and implement critical initiatives tied to the priorities of the Enterprise Payments organization. You will work with smart, talented people who will challenge you to excel.
Requirements
- Associates Degree or military experience
- At least 3 years of experience in risk management, audit, or governance
- At least 5 years of experience in banking or financial services
- At least 5 years of experience supporting, partnering, and interacting with internal and external stakeholders
- At least 1 year of experience with data management and reporting
- At least 2 years of project management or process management experience
Nice To Haves
- Bachelor’s Degree
- At least 4 years of experience in risk management, audit, or governance
- At least 2 years of experience with data management and reporting
- At least 6 years of experience supporting, partnering and interacting with internal and external stakeholders
- At least 3 years of project management or process management experience
- At least 3 years of experience working in payments
- Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification
Responsibilities
- Design, implement, and manage data reporting frameworks to ensure robust, scalable, and compliant risk management across the enterprise.
- Define and implement the future of data-driven payments governance and risk oversight by working with data analytics teams to identify data points and structure that best tell the story of our risk landscape.
- Create and implement data metrics and opportunities to better manage proactive risk identification.
- Lead the strategic deployment and usage of tools including Generative AI (e.g., Gemini) and automated analytics.
- Think creatively to implement new risk monitoring workflows, eliminate manual execution, and radically elevate the team's technical capabilities.
- Solve complex enterprise problems through data and predictive insights, serving as a central bridge between high-level data strategy and 1st and 2nd Line of Defense teams.
- Direct cross-functional reporting efforts to deliver dynamic dashboards for real-time intelligence and proactive trend analysis, enabling the identification and documentation of potential risks before they occur.
- Deliver critical, executive-level insights that connect the dots across complex payment rails (RTP, ACH, and wire) and diverse lines of business to maintain an ecosystem compliant with the Enterprise Risk Management (ERM) framework.
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
