Enterprise Market Research - Marketing & Communications Intern

Travelers • Hartford, CT

6d

About The Position

The Enterprise Market Research (EMR) Intern Program is designed for self-motivated students interested in market and customer experience research. The summer intern supports the Enterprise Market Research Department through qualitative and quantitative primary research and secondary research. EMR collaborates across Travelers to provide actionable insights that inform business decisions, strategies, and market positioning, supporting profit growth and brand building. The intern interacts with EMR managers, portfolio and departmental leadership, and selected business partners.

The position offers first-hand business experience, on-the-job training, exposure to management, and opportunities to collaborate and network with participants in other development programs. The intern assists with research execution and summary compilation across varied topics, analyzes data objectively, and prepares or reviews Excel and Word data files and PowerPoint decks for business-unit client presentations. Secondary research work may include market, industry, financial, and economic analysis, including competitive intelligence, and using disparate or conflicting sources to develop insight-driven narratives. Primary research work may include supporting the development and review of surveys and survey programs, as well as an online research community and its activities.

Requirements

• Be pursuing or have obtained a Bachelor's or Master's degree.
• Applicants must be authorized to work for any employer in the United States now and in the future; Travelers does not sponsor or support H-1B petitions, TN, or Forms I-983/STEM OPT for this role.

Nice To Haves

• Preferred cumulative GPA of 3.0 or above.
• Rising senior currently enrolled in an undergraduate or graduate program focused on marketing, psychology, sociology, business, finance, or a comparable discipline; for primary research, a graduate student in survey research or a related field.
• Experience with SPSS or a similar tool and Qualtrics or a similar online survey platform, preferred.
• Strong verbal and written communication skills.
• Intermediate PowerPoint and Excel skills.
• Detail-oriented and able to manage multiple projects during the same timeframe.
• A learner mindset, curiosity, and the ability to think outside the box about the future.

Responsibilities

• Assist with research execution and compile summaries across a variety of topics.
• Analyze data independently and objectively.
• Assemble and/or review Excel and Word data files and PowerPoint decks for business-unit client presentations.
• Conduct market, industry, financial, and economic analyses, including competitive intelligence, as part of secondary research.
• Use information from disparate and sometimes conflicting sources to communicate insights to business partners.
• Support the development and review of surveys and survey programs.
• Support the development and review of the online research community and its associated activities.
• Perform other duties as assigned.

Benefits

• Employees are eligible for performance-based cash incentive awards.
• The program provides on-the-job training and opportunities to collaborate and network.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern