Enterprise KYC Technology Development Lead-Director

Citi•Jersey City, NJ

13d•$170,000 - $300,000•Onsite

About The Position

This hands-on technical leadership role directs the design, software development, custom extension, and systems integration of Citi’s enterprise Know Your Customer (KYC) platforms. The role serves as the Technical Lead and Solution Authority for Fenergo implementations and integrations across global business divisions, ensuring the platform is configured, extended, and integrated to a high technical standard. The position orchestrates engineering squads that configure Fenergo core modules, develop bespoke microservices and API gateways, manage entity data pipelines, and integrate Fenergo with internal portals, screening engines, risk calculation models, and core banking backends. It is a highly visible position establishing a senior technical authority for the platform across the enterprise. The role drives technical execution and delivery, leads architecture and design reviews, and guides the development of API-driven integrations and event-driven or synchronous integration patterns. It also ensures test coverage and compliance with global KYC regulatory mandates, while leading and mentoring engineering and configuration teams and offshore or nearshore technical partners.

Requirements

10 or more years of relevant experience.
Hands-on configuration, rules engine, and integration experience with Fenergo or a comparable vendor CLM/KYC platform.
Demonstrated ability to lead technical design reviews and act as the solution authority for a major vendor platform.
Strong capability in API design, microservices architecture, and data transformation engineering.
Experience managing and mentoring distributed engineering teams, including offshore and nearshore partners.
Working knowledge of KYC regulatory requirements and how they shape system design and configuration decisions.
A pragmatic, delivery-focused approach and close attention to the regulatory and audit implications of technical decisions.

Nice To Haves

Prior people-management experience leading engineering or technology teams.
Exposure to building agentic AI capabilities within risk or decisioning platforms.
Extensive hands-on experience with Fenergo is strongly preferred; experience with a comparable vendor CLM/KYC platform is also considered.

Responsibilities

Act as the senior engineering authority for the Fenergo CLM platform.
Lead technical design reviews with Fenergo.
Engage in configuration and custom extension discussions on Fenergo workflows.
Lead engagement as senior technology partner on dynamic data models, policy rules, and document management capabilities.
Drive architecture for custom API-driven integrations, adapter services, and data transformation microservices connecting Fenergo to internal and external enterprise systems.
Drive architecture for robust event-driven and synchronous integration patterns connecting Fenergo with front-end channels and portals, screening and risk engines, authoritative data and RegTech providers, and core banking and ledgers.
Maintain high unit and automated integration test coverage across custom modules and Fenergo integration endpoints.
Ensure technical architecture and implementations comply with global KYC regulatory mandates.
Lead, mentor, and provide technical guidance to software engineers, integration developers, Fenergo configurators, and offshore or nearshore technical partners.
Drive the team’s technical execution and ensure delivery of its commitments.