Enterprise Internship, Matthews NC Health Care Administration & Operations Undergraduate

Advocate Health•Matthews, NC

5d•Onsite

About The Position

The Administrative & Operational intern may be assigned to site or system administration departments or operations throughout Advocate Health. The internship provides exposure to a wide range of system areas and firsthand operational and strategic experience. Interns seek out substantial studies and projects across the system, supporting alignment of business objectives with team members and management. Departments may include Emergency, EMS, Public Safety, Imaging, Radiology, Neurology, Neuroscience, Oncology, Transplant, Specialty Care, Pharmacy, Primary Care, Internal Medicine, Rehab, Sports Medicine, Musculoskeletal, Surgery, and Surgical Services. Specific job standards and guidelines will be further developed by the department. The internship runs May 31, 2027 through August 6, 2027. Interns may work up to 40 hours per week during Monday–Friday business hours. This is an on-site position in Matthews, North Carolina. The position is intended for currently enrolled undergraduate students pursuing a relevant degree; no prior experience or licensure is required.

Requirements

Currently pursuing an undergraduate degree in Healthcare Leadership, Healthcare Administration, Public Health, Management, Nonprofit Management, Data Analytics, or a related field.
Freshman, sophomore, junior, or senior standing as of Fall 2027 and current enrollment at a regionally accredited college or university.
Grade point average of at least 2.5.
Good written and verbal communication skills.
Strong attention to detail.
Demonstrated ability to successfully complete tasks.
Strong teamwork skills.
Effective multitasking and prioritization skills.
Strong computer skills, including proficiency with Excel.
Integrity, maturity, dependability, a positive attitude, and enthusiasm.
No experience required.
No licensure, registration, or certification required.

Responsibilities

Manage a diverse portfolio of healthcare projects and contribute meaningfully to their progress and work products while meeting project sponsors’ needs.
Join the assigned work unit team, complete work within the rotation, and identify internal and external resources to accomplish work goals.
Share information and perspectives on current trends and issues to stimulate new ideas and thinking.
Work effectively with physicians, administrative colleagues, and allied health staff across Advocate Health.
Direct or lead the work of others in a work group or task force and contribute to committees related to assignments.
Describe and integrate functions and relationships involving practice, education and research; inpatient and outpatient settings; clinical and administrative staff; employee hiring, training, retention and termination; and costs, charges, revenue, providers and payors in support of Advocate Health’s vision.
Identify ways to continuously improve processes and outcomes and support exceptional patient care.
Study and apply improvement methodologies, including data collection and analysis, group facilitation, and implementation strategies.
Meet regularly with leadership to discuss the internship and report progress on current projects.
Participate in the system’s strategic planning process.
Assist with developing other programs and services as assigned.
Assist in managing databases and enter information, data, and records.
Participate in developing programs, processes, or applications.
Assist in preparing information and research materials and create and maintain presentations.