Enterprise Engineer (4 Days Onsite- Brentwood, TN)
About The Position
The Enterprise Engineer designs, implements, and supports CoreCivic’s core infrastructure and identity platforms to keep its enterprise technology environment secure, available, and reliable across corporate and facility locations. The role is a hands-on technical expert for Windows Server, Active Directory, Entra ID, virtualization, and cloud infrastructure, working closely with Enterprise Operations, Cybersecurity, Network Infrastructure, and Field Services teams. The position contributes to patch and vulnerability management, system design and modernization projects, and escalated technical support. It requires four days onsite in Brentwood, Tennessee, and may require domestic U.S. travel. The engineer participates in an on-call rotation and provides after-hours support as needed.
Requirements
- Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a related field; additional related experience may substitute for the education requirement year for year.
- At least 2 years of progressive experience in systems engineering, infrastructure engineering, or enterprise IT operations.
- Demonstrated experience administering Windows Server, Active Directory, Azure/Entra ID, and Group Policy in an enterprise environment.
- Experience with patch management, vulnerability remediation, and change management processes in a regulated or compliance-driven environment.
- Strong troubleshooting, analytical, and root cause analysis skills, with the ability to manage multiple priorities in a fast-paced environment.
- Effective written and verbal communication skills, including the ability to document technical work clearly and coordinate across cross-functional teams.
- Willingness and ability to participate in an on-call rotation.
Nice To Haves
- Experience with virtualization platforms such as Nutanix, Hyper-V, or VMware, and VDI environments.
- Experience with Microsoft Azure infrastructure, cloud networking, and hybrid identity/SSO configurations.
- Working knowledge of backup, storage, and disaster recovery practices.
- Familiarity with endpoint and mobile device management platforms such as SCCM, Intune, or comparable tools.
- Relevant technical certifications, such as Microsoft Certified: Azure Administrator Associate or comparable credentials.
Responsibilities
- Design, configure, and maintain enterprise infrastructure, including Windows Server, Active Directory, Azure/Entra ID, DNS, Group Policy, conditional access, and core provisioning services.
- Build, maintain, and support virtualization and end-user compute platforms, including VDI environments, hypervisor administration, and related storage and backup infrastructure.
- Deploy, monitor, and optimize Azure cloud infrastructure and hybrid connectivity, including compute, storage, identity, and SSO/authentication services.
- Partner with Cybersecurity to implement and maintain security controls, identity and access management practices, and compliance requirements.
- Lead or contribute to escalated Tier 2/3 troubleshooting and incident response for infrastructure and endpoint issues; perform root cause analysis to prevent recurrence.
- Participate in infrastructure projects, migrations, and modernization initiatives, ensuring changes are tested, documented, and implemented according to change management standards.
- Maintain documentation, configuration standards, and runbooks for supported systems.
- Monitor system health, capacity, and performance, proactively identifying and remediating availability and reliability risks.
- Support the monthly patch management cycle by validating updates and coordinating rollout in line with compliance timelines.
- Serve as a technical liaison with vendors and internal engineering teams on supported technologies, escalated support cases, and project delivery.
- Provide mentorship and technical guidance to junior engineering staff and cross-train team members.
- Participate in an on-call rotation and provide after-hours support as needed to maintain system availability.
- Provide secondary, backup-level support for endpoint and mobile device management platforms such as SCCM and Intune.
- Travel domestically within the U.S. as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
