Enterprise Communications Assistant-Per Diem

Northwell • Manhasset, NY

1d • $31 - $34

About The Position

Performs communication-related activities and various routine clerical duties.

Requirements

• High School Diploma or equivalent, required.
• 0-1 years of relevant experience, required.
• Ability to communicate in English, learn the console and related duties.

Responsibilities

• Operates telephone console, answering incoming calls on the main number and for the Operator, extending calls to the appropriate extension number, and placing outside calls for authorized personnel.
• Performs various communications and/or emergency activities, including paging personnel, announcing closing hours, answering general caller questions, calling floors for information, answering the TTY, and logging difficult calls.
• Performs routine clerical duties such as maintaining records, files, and cards for adjustments, admissions, and other information.
• Calls the appropriate office when office alarms sound.
• Disseminates patient contact information, providing telephone and room numbers, expediting calls, and using MED-HELP to access patients.
• Makes routine decisions within defined parameters.
• Assists in implementing communications projects and strategies.
• Performs related duties as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED