Enterprise Business Analyst

Raymond James • Pittsburgh, PA

12d

About The Position

Summary of the Position: The Business Analyst (BA) is a critical member of TriState Capital’s Program Management Office (PMO), responsible for understanding business problems, defining the business outcomes required to solve them, and translating those needs into clear, actionable requirements, user stories, and process flows. The BA applies cross-functional analytical skills to uncover pain points, evaluate current-state processes, define future-state goals, and ensure project outcomes deliver measurable business value. The BA partners closely with business stakeholders and works with Technology to ensure solutions developed meet the defined outcomes and acceptance criteria. The BA also supports solution validation by contributing to test planning, coordinating business testing, and ensuring outcomes align to business expectations.

Requirements

• Bachelor’s Degree or equivalent
• 3-5 years business analysis experience
• Banking or related financial services preferred
• Strong quantitative and analytical skills
• Proven capabilities with business analysis tools, including: Journey maps, Process models, User stories, Requirement documentation, Affinity diagram, Traceability matrix
• Excellent client facing and internal communication skills
• Excellent written and verbal communication skills

Nice To Haves

• Industry recognized certifications preferred

Responsibilities

• Partner with stakeholder teams across bank business units (i.e., operations, sales, finance, risk, AML/compliance, etc.) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of status to appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Develop meaningful and lasting relationships with partners for optimized process development and systems integration
• Support questions and concerns from managers and executives with research, execution, and recommendations.
• Support reporting and analysis efforts within business units
• Support 3-5 concurrent projects, facilitating analysis and validation activities through the lifecycle
• Measure project performance using appropriate tools and techniques
• Work with team members to perform risk management assessment to minimize project risks
• Establishes and maintains relationships with vendors
• Develops and maintains templates within the bank’s project management system

Benefits

• This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees