Enterprise Architecture Information Technology Intern (Full Year 2027)

Western & Southern Financial Group•Cincinnati, OH
•Onsite

About The Position

This full-year 2027 internship provides hands-on experience in information technology at a financial services and life insurance company. The intern works under supervision, partners with their manager as needed, and provides regular updates to the manager. Work may include maintaining and improving IT infrastructure, supporting systems operations, and assisting with IT projects. The intern may support information security consulting and projects, security and risk assessments, access-management and IT risk operations, and risk mitigation. Other possible assignments include creating and maintaining software testing automation scripts and data artifacts; supporting strategic projects through the Project Management Office; providing desk-side technical support, deployment services, problem diagnosis, asset installation, and inventory control; and supporting Agency Systems applications across the software development lifecycle in an Agile/Scrum environment. The role may also support business applications and operational solutions for Fort Washington Investment Advisors, Eagle Realty Group, and finance operations, as well as automation initiatives using advanced software. The position participates in project meetings, training, testing, troubleshooting, and general IT work. It collaborates with IT and business teams to deliver solutions that meet business needs and help protect corporate networks and information assets. The intern researches, designs, develops, tests, documents, and implements automations or changes to existing automations according to company standards, and supports process and procedure documentation. The role is office-based, with extended hours required during peak workloads or special projects and events. No travel is required.

Requirements

  • Currently pursuing or working toward a bachelor's degree.
  • Strong teamwork and collaboration skills.
  • Strong analytical and problem-solving abilities, including the capacity to grasp new concepts and make informed decisions.
  • Excellent verbal and written communication skills.
  • Professional demeanor in demanding situations.
  • Self-motivated and able to work under multiple deadlines with minimal supervision.
  • Demonstrated ability to complete tasks accurately and on time.

Responsibilities

  • Participate in and support developmental project meetings, project team meetings, organizational events and activities, training support services, testing and troubleshooting activities, and general IT work.
  • Collaborate with other IT teams to understand industry best practices and assist project teams in delivering solutions that meet business needs and help mitigate risks to corporate networks and information assets.
  • Use programming tools effectively to ensure accuracy and enhance productivity.
  • Assemble and analyze data relating to processing problems, seeking assistance from IT and business unit associates as needed.
  • Research, design, define, develop, test, document, and implement new automations or changes to existing automations in accordance with company standards.
  • Support knowledge-management deliverables, including documentation of processes and procedures.
  • Depending on assignment, support information security consulting and projects, security and risk assessments, access management, and IT risk management operations.
  • Depending on assignment, create and maintain automation scripts and data-testing artifacts in collaboration with testing, development, and project teams.
  • Depending on assignment, support strategic projects with program managers, project managers, business analysts, and PMO leadership.
  • Depending on assignment, provide desk-side technical support and deployment services; diagnose hardware, software, and system problems; and assist with asset installation and inventory control.
  • Depending on assignment, support Agency Systems applications through the software development lifecycle, including writing and testing tools in an Agile/Scrum environment.
  • Depending on assignment, evaluate, implement, and support business applications and develop or enhance operational solutions for business users.
  • Perform other duties as assigned and comply with all policies and standards.
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