Enterprise Account Manager

HP•All Cities, IL

2d•$195,450 - $243,450

About The Position

The Enterprise Account Manager develops and executes strategic account plans that align client objectives with the organization’s offerings. The role builds relationships with client stakeholders, understands their objectives and challenges, and provides strategic insights and tailored solutions. It identifies opportunities to grow existing enterprise accounts through upselling, cross-selling, and expanded services, while collaborating with internal teams, sales specialists, and partners to strengthen capabilities and improve deal success. The position leads contract negotiations, pricing discussions, and renewals; provides client-informed feedback to internal teams; and prepares reports and presentations for clients and internal stakeholders covering deliverables, roadblocks, and updates. The Enterprise Account Manager also monitors industry trends, the competitive landscape, and emerging technologies that may affect clients’ businesses. The role impacts multiple teams and may lead team or project activities, facilitating information validation and team decision-making. It responds to moderately complex issues within established guidelines. The role is full-time and requires 50% travel. The on-target earnings range is $195,450 to $243,450 USD annually, with a 60% salary and 40% incentive mix. Additional bonus and/or equity opportunities may be available to candidates in the United States. HP offers a comprehensive benefits package, including insurance coverage, paid parental leave, paid holidays, and flexible paid vacation and sick leave.

Requirements

Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence.
Typically 4–7 years of work experience, preferably in customer relationship management, account management, or a related field; alternatively, an advanced degree with 3–5 years of work experience.
Knowledge of account management, business development, business planning, business-to-business sales, cross-selling, customer relationship management, finance, market share, marketing, merchandising, product knowledge, sales management, sales processes, sales prospecting, sales strategy, sales territory management, selling techniques, upselling, and value propositions.
Cross-organizational skills in effective communication, results orientation, learning agility, digital fluency, and customer centricity.
Ability to travel 50%.

Responsibilities

Develop and execute comprehensive account plans aligned with client objectives and the organization's offerings.
Build and nurture relationships with key client stakeholders; understand client objectives and challenges to provide strategic insights and solutions.
Identify opportunities for upselling, cross-selling, and expanding services provided to clients.
Collaborate with internal teams to create tailored solutions for client needs and challenges.
Engage sales specialists and partners to leverage organizational capabilities, improve win rates, and support delivery of selective deals.
Lead contract negotiations, pricing discussions, and contract renewals to secure favorable terms for both the client and the organization.
Provide feedback to internal teams based on client interactions to improve products, services, and processes.
Prepare regular reports and presentations for internal stakeholders and clients about deliverables, roadblocks, and other updates.
Stay informed about industry trends, the competitive landscape, and emerging technologies that could affect clients' businesses.