About The Position

ServiceNow.Org is a business unit dedicated to exclusively serving the global non-profit community. We leverage the power of the ServiceNow platform to help these vital organizations improve service delivery, achieve operational efficiency, and ultimately impact lives. Aligned with our ESG strategy, ServiceNow.org reinvests a portion of its profits into the community. The New Logo Enterprise Account Executive is a crucial role in driving ServiceNow's continued growth. This position involves identifying new business opportunities by strategically engaging a targeted set of prospective accounts, closing initial deals, and converting prospects into long-term customers. The role requires a deep understanding of unique organizational challenges and goals to match them with solutions that help clients achieve their business objectives and innovate within their organizations. As a self-starter and innovator, you will build relationships within a defined set of accounts to meet net new revenue growth targets for your territory. Utilizing analytics, case studies, past performance, and market intelligence, you will develop a territory plan and create targeted account strategies. You will then execute these strategies, collaborating with your extended sales team and partner ecosystem, to sell the value and long-term ROI of ServiceNow's industry-leading solutions.

Requirements

  • Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management (within software or IT sales organizations), with a demonstrated ability to generate new business at new accounts.
  • Demonstrated experience in territory strategy, planning and sales execution with measurable wins.
  • Ability to understand broad, macro-level business IT needs for a prospective client.
  • Ability to break down a complex sales process into discrete activities and see steps ahead to deliver customer outcomes.
  • Excellent interpersonal skills to inspire and lead a matrix team to establish trust and credibility with prospective customers.
  • Demonstrated perseverance, resilience, and savvy to find new creative paths to open doors, increase interaction and participation, and engage prospects.
  • The ideal candidate lives our values to “stay hungry and humble” and does not take their success for granted, always curious, ready to learn and evolve.
  • Travel up to 50%

Nice To Haves

  • 6+ years of quota carrying, technology solution-based direct sales experience, penetrating net new accounts within a territory.
  • Strong sales strategy skills demonstrated prospecting experience and bringing in new business.
  • Experience and success selling a variety of SaaS solutions across all lines of business.
  • Demonstrated experience in keeping accurate forecast your territory, monthly/quarterly/annually, utilising sales tools, and analytics to target customers with higher propensity to buy and creating strategies that maximise success.
  • Ability to thrive in a fast-paced environment.
  • Track record of consistently achieving or surpassing your sales quota

Responsibilities

  • Strategic territory planning - Follow a disciplined and analytical approach to planning and maintaining a target new account pipeline. Keep pipeline current and progressing.
  • Sales strategies - Develop effective and specific account plans to maximise new revenue growth. Develop and leverage relationships throughout our strong partner networks and in your net new customer accounts to drive strategy through organisation.
  • Creative marketing and prospecting – Think outside-the-box to cultivate awareness of the ServiceNow.org vision. Strong planning and execution of targeted campaigns for your territory.
  • Customer Acumen - Actively understand each customer’s strategic growth plans, technology footprint and corresponding technology strategy, internal challenges, and competitive landscape.
  • Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
  • Work alongside and influence an extended team of sales professionals who will support your role, including; solutions consultant, technical architect, partner manager.
  • Net New Revenue – Execute new business revenue goals in your territory.

Benefits

  • ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
  • All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
  • In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
  • We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
  • For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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