Enterprise Account Executive III

Heavy Construction Systems Specialists, LLCRemote,
Remote

About The Position

The Enterprise Farmer Account Executive II plays a pivotal role in nurturing and expanding relationships with HCSS's enterprise customers. This dynamic position is primarily focused on customer advocacy, driving satisfaction, and fostering loyalty through strategic engagement.

Requirements

  • A minimum of 4 years of experience at HCSS or in a comparable role within the Construction Technology industry
  • Demonstrated success in serving customers across sales, implementation, project management, and support functions, with a strong focus on delivering results
  • Proven ability to effectively manage multiple complex projects and deliverables, while navigating competing priorities and deadlines
  • Exceptional verbal and written communication skills, with the capacity to engage and influence stakeholders at all levels

Responsibilities

  • Proactively identify, qualify, and target new business opportunities within your assigned territory or vertical market
  • Develop and execute strategic sales plans to achieve and exceed quarterly and annual revenue targets
  • Own the end-to-end sales process, including initial outreach, discovery calls, product demonstrations, proposal creation, negotiation, and deal closure
  • Become an expert in our product/service offering and clearly articulate its value proposition, competitive advantages, and return on investment (ROI) to potential clients
  • Maintain accurate and up-to-date records of all sales activities and pipeline progress in the CRM system (e.g., Salesforce)
  • Work closely with the Sales Development, Marketing, Product, and Customer Success teams to align strategies and ensure a seamless client experience
  • Gather and relay valuable market feedback to internal teams to help inform product development and marketing strategies.
  • Cultivate and enhance strategic relationships with enterprise customers, serving as their primary advocate within HCSS [Approximate 60% of time.]
  • Drive customer satisfaction and loyalty initiatives to ensure the retention of high-value enterprise accounts
  • Conduct comprehensive Quarterly and Annual Business Reviews (QBR & ABR) to align on goals and deliver exceptional value to enterprise customers
  • Serve as the key internal liaison, expertly coordinating cross-departmental projects, presentations, services, and communications to meet customer needs
  • Proactively manage and resolve customer requests and escalated issues, ensuring timely and effective solutions.
  • Maintain ongoing engagement with accounts through regular monthly check-ins to foster strong partnerships and address evolving needs
  • Gain a deep understanding of customers' business models and strategically cultivate leads from existing accounts by identifying and qualifying high-value opportunities. [Approximate 30% of time.]
  • Propel revenue growth by nurturing and managing robust relationships with existing clients, including executing upgrades and sales initiatives
  • Identify and qualify potential leads within accounts, leveraging Salesforce CPQ to efficiently execute upgrade processes
  • Collaborate in the development of comprehensive business cases and benefits management plans to support client initiatives
  • Actively participate in the sales cycle, providing leadership and expertise to drive successful outcomes

Benefits

  • Flexibility to work Remotely
  • Medical, dental, and vision coverage with company-paid and employee-paid options
  • Paid holidays, sick days, and personal time off
  • Employee Resource Groups (ERGs) that foster connection and inclusion
  • On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
  • Dog-friendly campus and WiFi-accessible courtyards
  • 401(k) with a 5% company match
  • Coverage for employee professional development and wellness
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