Enrollment Specialist

Platinum Coastal Group•San Antonio, TX
•Onsite

About The Position

This entry-level, on-site role guides prospective participants through available options and enrollment decisions using consultative, people-focused communication. Direct contact with people is central to the position, including regular face-to-face interaction. The role is intended for someone comfortable working directly with customers, clients, members, community participants, partners, or on-site coworkers rather than exclusively behind the scenes.

Requirements

  • Personable and dependable.
  • Comfortable starting conversations.
  • Organized and coachable.
  • Able to communicate professionally in a fast-moving environment.

Nice To Haves

  • Related experience may be helpful.
  • Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Responsibilities

  • Speak directly with prospective participants.
  • Explain available options and answer questions.
  • Help individuals determine appropriate next steps.
  • Maintain follow-up and support the enrollment process.
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