Enrollment Specialist

Kiddie Academy of CTX•College Station, TX
•Onsite

About The Position

Kiddie Academy CTX is seeking a motivated, organized, and results-driven Enrollment Specialist to join their team. This role is for a "people person" with a passion for sales and closing deals, responsible for turning inquiries into enrollments, building relationships with prospective families, and guiding them through the enrollment process. The ideal candidate is confident in following up with leads, overcoming objections, communicating the academy's value, and closing deals while ensuring families feel welcomed and supported. This is more than a customer service position; it requires a sales-focused mindset.

Requirements

  • A natural salesperson who enjoys closing deals and is motivated by achieving goals.
  • Strong communication and interpersonal skills, both verbal and written.
  • Confidence in making phone calls, following up with leads, and asking for the enrollment.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask across multiple databases, software programs, and communication platforms.
  • Strong computer skills and the ability to learn new systems quickly.
  • A proactive, self-motivated individual who takes initiative and follows through.
  • A team player who works well with others and contributes to a positive workplace.
  • Professionalism, accountability, and a strong sense of responsibility.

Responsibilities

  • Convert prospective family inquiries and tours into confirmed enrollments by confidently guiding families through the decision-making process.
  • Maintain consistent communication with prospective families through phone calls, emails, texts, and scheduled follow-ups.
  • Navigate multiple computer systems and databases simultaneously while maintaining accurate records and tracking every lead.
  • Manage enrollment paperwork, tour schedules, follow-up reminders, and prospective family information.
  • Clearly communicate programs, curriculum, policies, tuition, and the value offered to families.
  • Collaborate with academy leadership and classroom teams to ensure a smooth transition for new families.
  • Take ownership of the enrollment pipeline, prioritize opportunities, and consistently work toward enrollment and conversion targets.
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