Enrollment Representative

Covista•Reno, NV

5d•$19 - $34

About The Position

Covista is seeking positive, upbeat enrollment colleagues to support prospective and current nurses. As an initial point of contact, the Enrollment Representative helps shape students’ experience throughout their journey at Covista. The role involves contacting and responding to prospective students, assessing whether programs meet their academic and professional needs, and supporting applicants through enrollment in coordination with other departments. Representatives work in a high-volume, student-centered environment, uphold university standards and policies, adapt to changes, and contribute to team enrollment goals. Those hired for a specific campus also host prospective-student events, attend local community events, and promote the university.

Requirements

Exceptional verbal and written communication skills.
Proficient computer skills, including experience with Microsoft Office programs.
Ability to prioritize and multitask in a fast-paced environment.
Eagerness to learn, retain, and implement new information.
Ability to work a flexible schedule, including weekends and evenings, to accommodate student, departmental, and company needs.
Access to a designated work-from-home office space with reliable high-speed internet, or, if hired for a specific campus, ability to report to the designated campus 4–5 days per week for a full-time schedule.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Proactively contact and respond to prospective students by telephone, email, and SMS using a contact strategy.
Assess and qualify prospective students through prequalification or interviews to determine whether Covista programs meet their academic and professional needs.
Assist applicants through the enrollment process by collaborating with other departments to support application progression, student satisfaction, and success.
Establish rapport and build relationships by phone in a high-volume environment.
Remain compliant with University standards and policies while operating in a student-centric environment.
Adapt quickly to change and implement updates accordingly.
Work in a team environment and represent Covista’s culture of care while supporting new student enrollment goals.
Exemplify Covista values of Teamwork, Energy, Accountability, Community, and Heart in daily interactions.
For campus-based hires, host campus events for prospective students and applicants, attend local community events, and promote the university.
Perform other duties as assigned.
Comply with all policies and standards.