Enrollment Marketing Specialist (Admissions)

Aveda Institutes, & Nurtur Salon & Spas•Columbus, OH

4d•Onsite

About The Position

Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. The purpose of this position is to provide general support to prospective students by guiding them through the Institutes' admissions process and facilitating an informed and seamless enrollment experience.

Requirements

High school diploma or GED equivalent
Prior work experience in a general business or sales role preferred.
Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time.
Excellent interpersonal, communication, and presentation skills.
Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors.
Meet and exceed performance goals established by the Director of Business Operations.
Perform duties as assigned and/or required to meet business needs.
Abide by all Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct.
Provide one-on-one counseling to prospective students, assisting them in understanding the Institute’s admissions process, requirements, and available programs.
Perform as an expert in program information and student enrollment life-cycle process.
Build and maintain business relationships with prospective students, parents, and fellow team members to foster trust and provide information about the Institute’s programs.
Maintain a meticulous and up-to-date Customer Relationship Management (CRM) system to ensure accurate records that are consistent with all policies and training and efficient communication with potential students.
Partner with the Admissions Support Team to ensure effective and efficient booking of appointments.
Collaborate with the Admissions and Financial Aid Team to ensure annual enrollment goals are achieved.
Actively participate in daily, weekly, and monthly team meetings and huddles.
Stay current on institute policies and processes, industry growth and change, and program opportunities.
Handle escalated challenges from prospective students professionally and efficiently, ensuring positive resolution.
Support and implement enrollment marketing campaigns to drive decision-making from potential students.
Apply storytelling techniques and brand positioning to move leads from inquiry to enrollment.
Support events and recruitment initiatives at the Institute.
Capture and create social media content and support strategy initiatives to drive online engagement.