Enrollment Manager

Human Capital Education•Denver, CO

2d•Onsite

About The Position

Human Capital Education (HCE) enables colleges and universities to grow with purpose by providing the systems, expertise, data, and strategy needed to attract, enroll, and support students more effectively and efficiently. HCE works across undergraduate, graduate, online, and adult programs, helping institutions translate strategy into actionable insights that deliver sustainable results. In January 2026, Human Capital Education acquired Kennedy & Company Education Strategies, bringing together complementary organizations with a shared commitment to helping institutions navigate change, strengthen performance, and achieve long-term sustainability. Together, HCE and Kennedy & Company now serve more than 300 colleges and universities nationwide, offering integrated strategic enablement services that span research, enrollment management, financial analysis, institutional strategy, and technology implementation. We are seeking an Enrollment Manager who will report to the Director of Enrollment Services. The Enrollment Manager will lead and develop a team of Enrollment Coaches, coaching them to build strong student relationships and guide prospects from inquiry through enrollment. This role blends people leadership with performance oversight - tracking pipeline health, coaching to conversion targets, and partnering cross-functionally - to drive both individual success and team results.

Requirements

Must have 3+ years of management experience
Experience with higher education institutions required
Knowledge of the operation, and metrics of Enrollment Services
Demonstrated ability to lead and develop a department and department staff members
Excellent written and spoken communication skills.
Outstanding interpersonal relationship building and employee coaching and development skills.
Demonstrated ability to serve as a knowledgeable resource
Evidence of the ability to practice a high level of confidentiality
Excellent organizational management skills

Responsibilities

Coach, mentor and develop employees
Lead employees to meet the Elsmere's expectations for productivity, quality, continuous improvement, and goal accomplishment
Empower employees to take responsibility, utilize critical thinking, and drive problem resolution.
Provide effective performance feedback through performance evaluations, employee recognition, continual feedback and implementation of disciplinary systems, as necessary with the assistance of Human Resources
Work with Human Resources to recruit, interview, select, and train new employees
Maintain team schedules including program assignments, training, PTO, and PTO coverage
Maintain transparent communication through internal and external department meetings, one-on-one meetings, and other communication channels, as necessary
Communicate and collaborate with academic partners to report results and address challenges
Review, maintain, and update departmental operating processes
Monitor and analyze enrollment data, lead source performance, and portfolio/programmatic trends, delivering actionable insights and regular reporting to leadership
Carry out and attain the values and the goals of Human Capital Education
Perform other duties and responsibilities, as assigned