Enhanced Community Health Worker

CORE Elk Grove•Elk Grove, CA

About The Position

Under the administrative supervision of the team lead or program director, the Enhanced Community Health Worker assists members in meeting their expressed goals toward crisis resolution and maintaining wellness while living in the community. The position provides advocacy and connects members with local county and state resources as needed. This is an at-will direct service position within a program. It uses lived-experience perspectives and training to help members overcome cultural, language, and other barriers to participation and access services. The role supports members in addressing chronic conditions, preventive health care needs, and health-related social needs.

Requirements

  • High school graduation or completion of a GED program.
  • Varied life experiences related to mental health.
  • California driver’s license and current vehicle insurance and registration if driving.
  • Reliable transportation capable of passing a vehicle safety inspection if more than five years old; two-wheeled transportation, including bicycles, mopeds, and motorcycles, is excluded.
  • Certification as a community health worker, or ability to obtain certification based on past experience or enrollment in an HCAI-approved CHW training program.
  • Ability to work and communicate effectively with staff, families, community agencies, and professionals.
  • Ability to perform crisis intervention strategies.
  • Effective oral and written communication skills.
  • Ability to work effectively under stress and conflict.
  • Appropriate judgment and decision-making.
  • Flexibility and adaptability in different situations.
  • Ability to work as a team member.
  • Organization, flexibility, and self-discipline.
  • Ability to travel to multiple locations, typically by car.

Nice To Haves

  • Well-qualified individuals may receive agency support with registration and completion of coursework needed for certification.

Responsibilities

  • Support and teach recovery principles and the use of recovery tools.
  • Model personal responsibility, self-advocacy, and hopefulness.
  • Partner with each member to assess their hopes, strengths, accomplishments, and challenges in support of the member’s stated goals.
  • Support members in developing their recovery plans and stated goals.
  • Connect members with health and social supports, community partners, and other available resources.
  • Support members in wellness activities.
  • Contact members to schedule in-person meetings with care coordinators.
  • Provide on-the-spot support that is helpful to members and consistent with the program’s philosophy.
  • Ensure health and safety practices are followed and support guests in participating in procedures.
  • Arrange transportation and accompany members to office visits when necessary.
  • Support the philosophy of empowerment and participate in a mutual learning approach.
  • Advocate for members with health care facilities.
  • Ensure members take necessary medications and adhere to their treatment plans.
  • Distribute health promotion materials and complete necessary paperwork as instructed by the program director.
  • Follow and uphold Turning Point Community Programs’ policies and procedures.
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