Engineering Technician – Software Development
About The Position
The Engineering Technician I – Software Development position is an entry to mid-level technical resource, for internal, software, development programs. This position reports to a department Technical Manager, and assists identifying and providing reliable solutions for product technical issues. This role is accountable for software modifications, and technical support for high power RF and VHF generator equipment of TRUMPF Huettinger (TH) products. These services will include both software and firmware modifications. Other customer support via telephone, and email may be required. General travel for first year will be approx. 10 - 20%, with occasional international travel for training. Additional travel may be required once training is completed.
Requirements
- 2+ years in similar software engineering or technical positions
- Read and understand vacuum system architecture, including mechanical and electrical blueprints; and have a basic understanding of electrical and control systems
- A basic understanding of systems/network communications technology – Ethernet, DeviceNet, Profibus, etc.
- Proficient in Microsoft Office and relevant administrative and industry software
- Strong communication, Interpersonal and organizational skills
- Necessitates local travel to customer sites; and other U.S. and European travel for training when required
- An associate’s degree is required
- An equivalent combination of education and experience would be considered.
Nice To Haves
- a bachelor’s degree or higher, strongly preferred in Software Engineering, Electrical Engineering, Physics, or Material Sciences.
- Desirable industry experience includes semiconductor wafer fab equipment, vacuum coating and plasma processes, power supplies (DC, AC, and RF), and induction heating.
- Customer Service or Technical Support experience.
- Proven Project Management skills.
- Application Programming Experience
Responsibilities
- Maintain highest level of product knowledge and industry applications – e.g. Semiconductor, Display, Optical.
- Articulate technology and product positioning to both business and technical users
- Provide design and specification development support to consultants, integrators, and distributors
- Respond to functional and technical elements of RFIs/RFPs
- Listen, understand, and convey customer requirements to internal stakeholders; eventually leading to a client consultation and presentation of proposed design and technical concepts
- Assist in the design and development of new products and tools necessary to progress business objectives
- Maintain accurate records of client accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
- Provide status reporting of ongoing projects and future projects
- Travel to local project sites to perform start-up, integration, and training services. Upon achieving increased levels of experience, travel may include regional, customer locations.
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
- Maintain professional business relationships with both internal and external customers and stakeholders
- Cooperation with other TRUMPF Huettinger departments
Benefits
- 401(k) with generous company match
- Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
- Tuition reimbursement and student loan guidance to support your continued learning
- Paid family and parental leave programs, plus comprehensive reproductive and family health resources
- Paid time off available from day one, plus 11 paid company holidays
- Company-paid life insurance at two times base salary, along with short- and long-term disability coverage
- Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
