Engineering Tech I

Westgate Resorts•Orlando, FL
•$17 - $19

About The Position

The Engineering Technician I supports resort operations by performing preventive maintenance, guest service calls, general repairs, and engineering projects. The role helps maintain guest rooms, equipment, and resort facilities to ensure a safe, comfortable, and enjoyable environment for guests. Team members are expected to demonstrate the company's values of Passion, Integrity, and Work Ethic in their interactions.

Requirements

  • High school diploma or equivalent.
  • Up to one year of experience in engineering, maintenance, or trades operations within a resort, hotel, or commercial environment.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Strong attention to detail, communication skills, and interpersonal skills.
  • Ability to adapt to different tasks, work effectively under pressure, and consistently meet deadlines.
  • Basic knowledge of maintenance practices, tools, and repair procedures.
  • Ability to work independently when needed and collaborate with the engineering team.
  • Valid driver's license that must be maintained.
  • Ability to regularly lift, move, push, or pull 50 pounds or more.
  • Ability to perform physical maintenance tasks and work with tools and equipment in various resort environments.
  • Ability to follow safety procedures and use appropriate personal protective equipment.
  • Must comply with company policies and maintain professional appearance, dress, and behavior.
  • Must pass a background check and drug test and provide proof of eligibility to work in the United States.
  • Must demonstrate professionalism, safety awareness, integrity, and commitment to excellent guest service.

Responsibilities

  • Complete preventive maintenance, guest service calls, engineering projects, and general repairs, including painting, caulking, plumbing, and electrical work.
  • Diagnose and repair plumbing, electrical, HVAC, appliance, and electronic issues, including basic component replacements.
  • Install, program, and troubleshoot televisions, remotes, and other in-room technology devices.
  • Assist with inventory checks and ensure necessary materials, parts, and tools are available.
  • Use hand tools, power tools, and maintenance systems such as HotSOS safely and effectively.
  • Work at heights when needed, following safety procedures and using appropriate personal protective equipment.
  • Identify and report hazards, follow established safety protocols, and comply with resort policies and procedures.
  • Communicate professionally with guests, coworkers, supervisors, and resort leadership.
  • Maintain a professional appearance and assist with additional maintenance tasks as assigned.

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Paid time off, including vacation, sick, and personal time.
  • Paid holidays.
  • 401(k) with company match.
  • Daily Pay access.
  • Pregnancy, parental leave, and adoption assistance.
  • Wellness programs.
  • Flexible spending accounts.
  • Tuition assistance.
  • Military leave.
  • Employee Assistance Program.
  • Life, disability, accident, critical illness, and hospital insurance.
  • Pet insurance.
  • Loyalty program discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
  • Low-cost gym membership.
  • Annual scholarship of up to $40,000 for one eligible dependent of a current team member.
  • Career growth and advancement opportunities.
  • Community involvement opportunities.
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