Engineering Supervisor

HRI Hospitality•Dana Point, CA

4d•Onsite

About The Position

The Engineering Supervisor ensures a safe, efficient, and well-maintained hotel environment. The role supervises maintenance staff, coordinates engineering work, and assumes responsibility for the engineering department when the Chief Engineer is absent. The supervisor performs and oversees repairs and maintenance throughout the property, maintains preventive-maintenance records and supply inventories, and supports guest needs and the hotel’s environmental commitments. The position reports to the Chief Engineer/General Manager.

Requirements

High school graduate or equivalent.
At least two years of experience as an Engineer; hotel experience is preferred.
Thorough knowledge and understanding of general repairs and maintenance.
Electrical, plumbing, and HVAC knowledge.
Strong supervisory, troubleshooting, and hotel-maintenance skills.
Very good interpersonal and communication skills for interfacing with guests and staff.
Ability to listen, learn, be helpful in all situations, and make sound decisions to resolve potential problems.
Flexible schedule and availability for morning, evening, weekend, holiday, and overnight shifts.
Exceptional customer-service skills.
Ability to regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear; occasionally sit, stoop, kneel, crouch, or crawl, and taste or smell.
Ability to regularly lift and/or move up to 75 pounds.
Close and distance vision and ability to adjust focus.

Nice To Haves

Hotel engineering experience, preferably at Hilton, Marriott, Hyatt, or another hotel brand.

Responsibilities

Review work orders and assign work according to priorities.
Work with engineering staff on a shift basis and coordinate their activities.
Assume responsibility for the engineering department in the absence of the Chief Engineer.
Complete work-order requests in a timely manner.
Keep mechanical areas orderly and clean and inspect public areas daily for issues.
Perform repairs involving plumbing, electrical systems, heating, cooling, ventilation, furnishings, fixtures, painting, wall coverings, light carpentry, doors, and windows.
Maintain the Rooms Preventative Maintenance Program and keep records updated.
Maintain knowledge of swimming-pool maintenance and chemicals.
Perform skilled repair and maintenance using power tools, hand tools, and welding equipment.
Know hotel emergency procedures and the locations of emergency shut-offs; assist guests when necessary during emergencies.
Complete assigned special projects within their set timeframes.
Support environmental commitments and the goal of greening the hospitality industry.
Maintain current inventories of heat, light and power, and repair and maintenance supplies.
Communicate with departments such as housekeeping, front desk, and food and beverage to meet guest needs, using Quore, Outlook, and hotel radios.
Follow company policies and procedures.
Follow up on guest requests and complaints and watch for safety hazards.
Be ready and willing to complete work as necessary.