Engineering Supervisor

HRI Hospitality•Dana Point, CA

2d•Onsite

About The Position

The Engineering Supervisor ensures a safe, efficient, and well-maintained hotel environment. The role supervises maintenance staff, coordinates their work, and assumes full responsibility for the engineering department when the Chief Engineer is absent. The supervisor handles and oversees repairs, preventative maintenance, inspections, inventory, guest requests, safety, and communication with other hotel departments. The position requires a flexible schedule, including availability for mornings, evenings, weekends, holidays, and overnight shifts.

Requirements

High school graduate or equivalent.
At least two years of experience as an Engineer, preferably in a hotel setting.
Thorough knowledge and understanding of general repairs and maintenance.
Knowledge of electrical systems, plumbing, and HVAC.
Strong supervisory, troubleshooting, and hotel maintenance skills.
Very good interpersonal and communication skills, including the ability to interface with guests and staff.
Ability to listen, learn, help in all situations, and make sound decisions to resolve potential problems.
Flexible schedule and availability to work mornings, evenings, weekends, holidays, and overnight shifts.
Exceptional customer service skills.

Nice To Haves

Hotel engineering experience with brands such as Hilton, Marriott, or Hyatt.

Responsibilities

Review work orders and assign work according to priority.
Work with engineering staff on a shift basis and coordinate their activities.
Assume full responsibility for the engineering department in the absence of the Chief Engineer.
Complete work order requests in a timely manner.
Keep mechanical areas orderly and clean.
Inspect public areas daily for issues.
Perform repairs involving plumbing, electrical systems, heating, cooling, ventilation, furnishings and fixtures, painting, wall coverings, light carpentry, doors, and windows.
Maintain the Rooms Preventative Maintenance Program and keep records updated.
Maintain knowledge of swimming pool maintenance and chemicals.
Perform skilled repair and maintenance work using power tools, hand tools, and welding equipment.
Know hotel emergency procedures and the locations of emergency shut-offs.
Assist hotel guests when necessary, including in emergencies.
Complete special projects within their assigned timelines.
Support environmental commitments and the goal of greening the hospitality industry.
Maintain current inventories of heat, light and power, repair, and maintenance supplies.
Communicate effectively with other departments, including housekeeping, front desk, and food and beverage, to meet guest needs.
Use Quore, Outlook, and hotel radios to communicate.
Follow company policies and procedures.
Follow up on guest requests and complaints.
Watch for safety hazards and be ready to complete the job as necessary.