Engineering Supervisor

AccorHotel•Austin, TX

11d•Onsite

About The Position

Fairmont Austin, a luxury property with 1,048 guestrooms and suites and over 140,000 square feet of meeting and event space, is seeking an Engineering Supervisor. This role is an opportunity to join an innovative and passionate hotel team. Accor, the company behind Fairmont, emphasizes supporting employee growth, learning, and ensuring work brings purpose to life, offering limitless possibilities for career development.

Requirements

Previous experience is an asset.
Minimum 10 years' experience as a commercial building engineer or 5 years’ experience in hotel engineering operations or building maintenance in a supervisor role preferred.
Multi-skilled technician with strong knowledge of Mechanical, Electrical, Plumbing, and low voltage.
Knowledge of how to respond to emergency situations, floods, fire, mechanical failures, etc.
Knowledge of fire alarm panels and systems.
Strong interpersonal and problem-solving abilities required.
Must be a highly organized person with strong planning skills.
Must be adaptable and handle last-minute changes positively.

Nice To Haves

Minimum 10 years' experience as a commercial building engineer or 5 years’ experience in hotel engineering operations or building maintenance in a supervisor role preferred.

Responsibilities

Consistently offer professional, engaging, and friendly service.
Ensure engineers complete all guest-related service requests within 30 minutes and assist where needed.
Complete all non-guest-related work order requests as scheduled in a professional and timely manner, taking care to clean up completely after work is done and/or request housekeeping support.
Complete daily walks of the Mechanical, Electrical rooms, and the property.
Assist with all duties in the Engineering Department including all aspects of mechanical repairs, electrical work, and painting.
Assist the Engineering Manager/Assistant Director of Engineering in day-to-day duties.
Keep a detailed log.
Demonstrate ongoing dedication to exceptional guest service, both to internal and external guests.
Ensure all work is carried out in a safe manner, following all guidelines as outlined in the Health & Safety Program.
Deliver a high quality of services according to Fairmont standards.
Provide daily supervision, coordination, and support of all technicians on duty.
Report on engineering activities including incidents, safety issues, and internal requests.
Maintain high staff morale and team spirit within the department.
Implement and train on all service standards.
Work together with other departments to maintain a high level of Guest Service.
Manage and control inventory and spare parts.
Ensure a clean, safe, and healthy work environment including but not limited to technical plants, engineering offices, and workshops.
Attend and participate in departmental meetings.
Conduct pre-service briefings.
Perform other reasonable duties as assigned by the Engineering Manager/Assistant Director, Engineering.