Engineering Service Manager

PGT Industries•Fort Lauderdale, FL

6d•$113,000 - $141,000•Onsite

About The Position

The Engineering Services Manager provides technical stewardship of the company’s manufacturing processes and equipment. The role investigates, recommends, and deploys new or improved manufacturing technologies to improve product quality, reduce manufacturing costs, or increase employee safety. It calls for an entrepreneurial, target-oriented approach and the ability to achieve results in a fast-paced, highly multitasked, matrix-like organization. The manager supports manufacturing continuous improvement and production flow, oversees process documentation and training materials, supports site EHS and Quality activities, and manages projects to deploy or improve manufacturing technology. The position monitors project schedules, budgets, risks, and outcomes; manages Maintenance Teams and asset availability; develops and administers budgets; sets equipment and machine documentation standards; and works with Product Design, Production, Quality, contractors, and suppliers. The role also leads and develops Manufacturing Engineering and Maintenance personnel, including hiring, performance management, training, and succession planning. The position is based in Fort Lauderdale, Florida. It involves occasional travel to multiple plant sites, with travel of up to 30% (mostly domestic, with some potential limited international travel), occasional off-shift support according to business need, and occasional work in an uncontrolled-climate factory environment. The usual work setting is an office environment.

Requirements

Bachelor’s degree in an engineering discipline.
Ten or more years of experience in a supervisory position using a combination of technical and leadership expertise.
Significant experience with machine design concepts and their practical application in a high-volume, high-mix manufacturing environment, including mechanical, hydraulic, pneumatic, dies, PC, and PLC technologies.
Experience managing expense and capital budgets.
Demonstrated project management experience.
Familiarity with ergonomics and basic Industrial Engineering concepts, including line balancing and process modeling.
Knowledge and application of structured problem-solving methodologies.
Good working knowledge of manufacturing processes, including roll forming, die cutting, aluminum and plastic extrusion, injection molding, and manual and automated assembly.
Demonstrated knowledge and application of Statistical Process Control to monitor critical production variables, analyze variation, and assess process capability using control charts and Cp and Cpk indices.
Ability to collaborate with Production and Quality teams to identify root causes of process deviations, implement corrective actions, and reduce defects and waste.
Practical experience with Lean Manufacturing concepts and implementation.
Proficiency in Microsoft Project, Word, Excel, and AutoCAD.
Ability to travel up to 30%, mostly domestically, with some potential for limited international travel.
Excellent verbal, written, and presentation communication skills.
Proficiency in college-level algebra, geometry, trigonometry, and statistics.
Ability to meet the physical demands of the job, with reasonable accommodations where applicable.
Consistent daily attendance is required.
Candidates must provide truthful and complete information regarding U.S. work authorization and any current or future need for employment sponsorship; the company does not offer employer sponsorship.

Nice To Haves

Lean Six Sigma certification.
Proficiency in Autodesk Inventor.
Bilingual English/Spanish.

Responsibilities

Support manufacturing continuous improvement and provide tactical support to maintain high-quality product flow and meet performance goals.
Manage manufacturing work instructions, line layout drawings, and procedures through team members to document processes, improvements, and operator training.
Support site EHS and Quality activities by conducting investigations, developing and implementing corrective and preventive actions, and maintaining equipment lockout/tagout instructions.
Manage projects to deploy or improve processing technology in Manufacturing, coordinating with contractors and equipment suppliers.
Monitor project progress; prepare periodic leadership reports; ensure projects meet quality, schedule, and budget requirements; document project meetings and communicate status, issues, schedules, risks, and mitigation strategies; conduct post-project analyses.
Manage Maintenance Teams to support and improve asset availability and work with the Operational Reliability Team to implement and execute Asset Management Plans.
Develop project budgets, review and recommend cost estimates, justify funding requests, and manage spending against approved Requests for Assets associated with new projects.
Plan and direct team activities, establish project and task priorities, resolve conflicts, and build consensus.
Develop staff into subject-matter experts in assigned manufacturing processes and technologies.
Work with Product Design staff to align product design with manufacturing processes, required CpK values, and manufacturing cost goals.
Research technologies to improve product quality, reduce costs, or increase employee safety; develop plans to evaluate and implement improvements and audit their effectiveness.
Develop departmental budgets and procedures, and review and approve monthly Department Expense Reports.
Set standards for machine and equipment specifications, designs, buyoff criteria, drawings, and other required documentation.
Lead Manufacturing Engineering and Maintenance employees directly or through subordinates; interview, hire, terminate, and evaluate department personnel.
Provide employee feedback, document it through Confirmation of Conversations, and conduct or participate in annual performance reviews.
Promote effective working relationships, guide staff in planning and prioritizing work, and maintain a continual work schedule for department personnel.
Ensure staff receive appropriate training and coaching; identify, recruit, and develop future leaders, including succession planning.
Perform other duties as required.