Engineering Program Manager, Architecture & Performance, Apple Services Engineering

Apple • Seattle, WA

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About The Position

Apple Services Engineering is hiring an Engineering Program Manager to steer the performance aspects of feature development and drive cross-functional initiatives. The role helps define performance metrics and KPIs and leads teams in executing against performance goals. It is hands-on and involves working with engineering, site-reliability engineering, business, operations, marketing, analytics, and external vendors to deliver end-to-end projects that improve Apple services globally.

The Program Manager participates throughout the project life cycle, including developing functional requirements, performing detailed analysis, facilitating proofs of concept and QA, and tracking release management across multiple projects. Success requires building positive relationships, anticipating challenges, continually improving individual and team practices, and delivering results.

Requirements

• At least 5 years of program management, product management, systems engineering, or equivalent experience.
• Excellent project management skills, including managing schedules, dependencies, critical paths, and risks.
• Solid technical understanding of large-scale distributed software systems, cloud architecture, development, and deployment.
• Strong facilitation skills for requirements sessions, design meetings, and progress and status meetings.
• Experience working with globally distributed teams.
• BS/MS in Computer Science or Engineering, or relevant industry experience.
• Experience with systems performance instrumentation and optimizations.
• Experience working across a full software stack, including consumer devices, networking, backend, and infrastructure.
• Understanding of operating system fundamentals.
• Excellent verbal, written communication, and presentation skills, including the ability to convey information clearly, concisely, and credibly.
• Strong relationship management and facilitation skills within diverse engineering teams and cross-functional organizations.
• Familiarity with open-source software development processes.

Nice To Haves

• Past software development experience.

Responsibilities

• Steer the performance aspects of feature development.
• Drive cross-functional initiatives and help define metrics and KPIs.
• Lead teams in executing on performance goals.
• Coordinate with engineering, site-reliability engineering, business, operations, marketing, analytics, and external vendors.
• Tie together diverse teams to deliver end-to-end projects that improve products globally.
• Participate in all aspects of the project life cycle, including developing functional requirements, detailed analysis, proofs of concept, QA, and release management.
• Manage multiple projects concurrently.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level