Engineering Program Manager, OS Programs - Apple Intelligence Operations

Apple • Cupertino, CA

10d

About The Position

Apple Intelligence Operations brings Apple feature teams together to deliver Apple Intelligence-powered features across Apple products. The Model Operations team connects the AIML team with feature teams across iOS, iPadOS, macOS, tvOS, watchOS, visionOS, and services. This program manager serves as a primary contact between AIML and feature teams, supports onboarding to Apple’s on-device and server models, and coordinates model bringup and adoption across infrastructure and product teams. The role drives clarity across stakeholders, manages schedules and dependencies, communicates model roadmaps and constraints, and develops scalable processes and tooling to support work in a fast-moving technical environment.

Requirements

• 3–5+ years of experience as a technical software Project or Program Manager; the posting says experience supporting ML/AI or model-focused teams is ideal.
• Experience leading and shipping complex, cross-functional technical projects and quickly learning new technologies.
• Hands-on experience with software development practices and/or the machine learning model lifecycle, including training, evaluation, and deployment.
• Strong technical understanding of on-device and server model infrastructure and how models integrate into product features.
• Experience working with large language models, foundation models, or other generative AI systems.
• Familiarity with on-device and server-side deployment constraints for ML models, including memory, latency, and compute.
• Excellent spoken and written communication, with the ability to tailor communication to research engineers, infrastructure teams, and feature team leads.
• Demonstrated ability to define processes and execute in ambiguous, fast-moving environments.
• Self-motivated and enthusiastic, with creative and critical thinking capabilities.
• Curiosity about how models work and are built into product features, and interest in connecting technical capability to user impact.
• Excellent attention to detail and organizational skills to track concurrent workstreams across multiple teams.
• Ability to build relationships and influence others without direct authority.
• Comfort engaging with technical concepts related to machine learning models, model infrastructure, and APIs.

Responsibilities

• Serve as the primary point of contact between AIML and feature teams, gathering, synthesizing, and prioritizing model requirements.
• Help feature teams onboard to build new features on Apple’s on-device and server models, including guiding them through APIs, tooling, and best practices.
• Drive bringup and rollout of new models across Apple’s on-device and server infrastructure, coordinating across AIML, infrastructure, and feature teams.
• Partner with feature teams to plan and execute adoption of new model versions, minimizing disruption and maximizing capability uptake.
• Track and communicate model roadmaps, capabilities, and constraints to stakeholders across the company.
• Identify process and tooling gaps and build scalable processes to streamline how feature teams engage with the Model Team.
• Manage cross-functional schedules, dependencies, and risks across concurrent model bringups and adoption efforts.
• Facilitate regular syncs, reviews, and roadmap discussions between AIML and feature team stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed