Engineering Manager

JLL•Austin, TX

4d•Onsite

About The Position

This position serves as Engineering Program Manager supporting JLL's client, Amazon Global Real Estate & Facilities (GREF), holding responsibility for engineering program support within an assigned Area and providing back-up support for the Regional Engineering Manager. You will be responsible for managing and performing administrative tasks related to individual program ownership with excellent communication skills to ensure processes are current, reviewed/revised accordingly, updated and shared, including Asset Life Cycle & Reliability, CapEx, D&C Closeout & Commissioning Asset Gather, and MEP employee comfort systems. This role contributes to JLL's business objectives by offering support to the Regional Engineering Manager on existing or escalating MEP troubleshooting and repairs within the area while partnering with the Regional Engineering Manager and Project Managers on new builds and projects ensuring consistency to standards and GREF Programs. You will maintain JLL's reputation for excellence in corporate real estate services through seamless engineering program management coordination and ownership of partnering with area site teams in the creation, recommendation and approval for engineering programs such as Planned Outages, ACDC, and COE.

Requirements

BS degree in technology or engineering strongly preferred; Mechanical, Electrical and Plumbing background a plus
3-5+ years of program management experience implementing efficient large-scale platform projects through full project lifecycle strongly preferred
Capability to provide thought leadership and direction on assigned programs ensuring disciplined execution and continuous improvement of Program and Project Management practices
Excellent leadership skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines
Effective conflict and impediments management in fast-paced environment with capability to take higher responsibilities working with cross-functional teams who are working on multiple priorities
Detail-oriented and proactive in identifying and closing gaps in program development/implementation lifecycle
Self-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals and priorities
Proven experience in process development and project management principles leading to improved outcomes with ability to prioritize activities and work on multiple activities or priorities at once and stay on track and within budget
Experience communicating effectively with leaders regarding program scope, schedule, budget, risks, mitigation strategies, status, and expectations.

Nice To Haves

Experience managing individual program ownership with excellent communication skills to ensure processes are current and reviewed/revised accordingly
Background with Asset Life Cycle & Reliability and CapEx programs
Understanding of D&C Closeout & Commissioning Asset Gather processes
Knowledge of MEP employee comfort systems with experience offering support on existing or escalating MEP troubleshooting and repairs
Experience partnering with Regional Engineering Managers and Project Managers on new builds and projects ensuring consistency to standards and GREF Programs
Background owning partnerships with area site teams in creation, recommendation and approval for engineering programs such as Planned Outages, ACDC, and COE
Understanding of using data trends to identify potential system problems and proactively working with teams in solutioning/verification
Experience with Hot/Cold Calls and SEV1 (Emergency) and SEV2 (Urgent) Reactive Work Orders
Knowledge of assisting with Corrigo MEP Assets and Preventative Maintenance Programs
Background ensuring Assets are current with applicable JACS coding and PM programs meet equipment requirements for life expectancy and longevity
Experience with warranty programs including ensuring all device warranty dates are recorded
Understanding of partnering with area SFMs and FMs on obtaining site specific information for Global Engineering and Sustainability requests
Knowledge of verifying MEP standards are programmed and met at site locations while identifying potential design impacts
Background identifying value add opportunities and partnering with Regional Engineer Manager in development of narrative.

Responsibilities

Manage individual program ownership with excellent communication skills to ensure processes are current, reviewed/revised accordingly, updated and shared, including Asset Life Cycle & Reliability, CapEx, D&C Closeout & Commissioning Asset Gather, and MEP employee comfort systems
Offer support to Regional Engineering Manager on existing or escalating MEP troubleshooting and repairs within the area
Partner with Regional Engineering Manager and Project Managers on new builds and projects ensuring consistency to standards and GREF Programs
Own partnering with area site teams in creation, recommendation and approval for engineering programs such as Planned Outages, ACDC, and COE
Use data trends to identify potential system problems and proactively work with teams in solutioning/verification including Hot/Cold Calls and SEV1 (Emergency) and SEV2 (Urgent) Reactive Work Orders
Assist Regional Engineering Manager with Corrigo MEP Assets and Preventative Maintenance Programs, ensuring Assets are current with applicable JACS coding and PM programs meet equipment requirements for life expectancy and longevity
Manage warranty program including ensuring all device warranty dates are recorded
Partner with area SFMs and FMs on obtaining site specific information for Global Engineering, Sustainability requests on low/no cost initiatives to drive and improve customer satisfaction
Verify MEP standards are programmed and met at site locations while identifying potential design impacts
Identify value add opportunities and partner with Regional Engineer Manager in development of narrative while managing equipment PM schedules.