Engineering Manager, Online Storage - SF

Zip•San Francisco, CA

2d•Hybrid

About The Position

We're seeking an experienced Infrastructure Engineering Manager to lead our Online Storage team. The Online Storage team is a foundational infrastructure team within Zip's Engineering organization. We own and operate the core storage, search, and permissions infrastructure that powers everything Zip's product teams build — spanning relational databases (Aurora RDS), caching layers (Elasticache, MemoryDB), DynamoDB, S3, OpenSearch, and the permissions framework that ensures every user sees exactly the data they're authorized to see.

Requirements

6+ years of software engineering experience.
2+ years of experience managing teams of 6 or more engineers.
Hands-on experience building or operating production data infrastructure at scale: relational databases, caching, distributed storage, or search.
Bachelor's degree or higher in Computer Science or related technical field.

Nice To Haves

Experience in SaaS or FinTech industry.
Experience bootstrapping and landing large scale 0->1 projects.
Experience working at a small company with diverse responsibilities.
Track record of scaling a team through hiring.

Responsibilities

Lead and grow the Online Storage team (doubling in 6 months): coaching, performance, hiring.
Drive the multi-cell scalability program (data isolation, regional redistribution, cell provisioning) partnering closely with Core Infra.
Own reliability and disaster recovery for all core storage systems (Aurora, Elasticache/MemoryDB, DynamoDB, S3, OpenSearch) to defined RPO/RTO targets.
Set technical direction for the unified search platform and the permissions-system consolidation.
Operate as an internal platform partner: triage product-team needs, set guardrails, balance their velocity against platform stability.
Own operational excellence: on-call health, incident response, observability for the data layer.