Engineering Manager, Online Storage - SF

Zip•San Francisco, CA

2d•$250,000 - $300,000•Hybrid

About The Position

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. We're seeking an experienced Infrastructure Engineering Manager to lead our Online Storage team. The Online Storage team is a foundational infrastructure team within Zip's Engineering organization. We own and operate the core storage, search, and permissions infrastructure that powers everything Zip's product teams build — spanning relational databases (Aurora RDS), caching layers (Elasticache, MemoryDB), DynamoDB, S3, OpenSearch, and the permissions framework that ensures every user sees exactly the data they're authorized to see.

Requirements

6+ years of software engineering experience.
2+ years of experience managing teams of 6 or more engineers.
Hands-on experience building or operating production data infrastructure at scale: relational databases, caching, distributed storage, or search.
Bachelor's degree or higher in Computer Science or related technical field.

Nice To Haves

Experience in SaaS or FinTech industry.
Experience bootstrapping and landing large scale 0->1 projects.
Experience working at a small company with diverse responsibilities.
Track record of scaling a team through hiring.

Responsibilities

Lead and grow the Online Storage team (doubling in 6 months): coaching, performance, hiring.
Drive the multi-cell scalability program (data isolation, regional redistribution, cell provisioning) partnering closely with Core Infra.
Own reliability and disaster recovery for all core storage systems (Aurora, Elasticache/MemoryDB, DynamoDB, S3, OpenSearch) to defined RPO/RTO targets.
Set technical direction for the unified search platform and the permissions-system consolidation.
Operate as an internal platform partner: triage product-team needs, set guardrails, balance their velocity against platform stability.
Own operational excellence: on-call health, incident response, observability for the data layer.