Engineering Manager, Messaging Platforms

The New York TimesNew York, NY
Hybrid

About The Position

The New York Times is seeking an Engineering Manager to lead their Audience Targeting team. This team is responsible for building high-throughput systems, including APIs, databases, and pipelines, that facilitate personalized communication for millions of readers across various channels like email and push notifications. The role involves leading a team of 6-9 engineers, driving a strategy for personalization to deliver the right message to the right subscriber at the right time, especially during breaking news. The manager will empower the team to develop the technical vision for the targeting platform, collaborating with product and data leaders to create a scalable and intelligent ecosystem for impactful messaging.

Requirements

  • 2+ years of experience in an engineering management or people leadership role
  • 5+ years of hands-on experience as a software engineer
  • Demonstrated technical leadership in the delivery of enterprise-scale software projects
  • Experience hiring, developing, and retaining software engineers
  • Familiarity with cloud-based infrastructure (AWS preferred)

Nice To Haves

  • Proven success in developing emerging talent and delegating complex projects to empower engineers to grow into technical owners
  • Experience with Golang, AWS (specifically Lambda, SQS, and DynamoDB), event-driven architectures, and distributed systems at scale
  • Experience working with large-scale data storage and analysis tools such as Postgres and BigQuery
  • Experience working on projects with non-engineering partners (e.g., Data Science, Marketing, Legal, Privacy)

Responsibilities

  • Manage a team of 6–9 backend engineers, fostering their career growth through coaching, mentorship, and continuous feedback.
  • Promote a culture of collaboration, engineering excellence, and psychological safety.
  • Guide the team in designing, building, and maintaining high-throughput, low-latency services and pipelines for audience targeting.
  • Drive decisions on architecture and technology selection within our AWS-forward ecosystem.
  • Collaborate across functions and stakeholders to define roadmaps, plan sprints, and deliver impactful projects.
  • Ensure the team's work is aligned with broader company objectives.
  • Own the reliability, scalability, and performance of the team's services.
  • Champion robust monitoring, alerting, and on-call practices to maintain high availability for critical systems.
  • Build strong relationships and coordinate projects across other teams and organizations to ensure successful outcomes.
  • Represent the team in technical discussions and clearly articulate technical challenges and risks.
  • Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Benefits

  • medical, dental and vision benefits
  • Flexible Spending Accounts (F.S.A.s)
  • a company-matching 401(k) plan
  • paid vacation
  • paid sick days
  • paid parental leave
  • tuition reimbursement
  • professional development programs
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