Engineering Manager, Inbound
About The Position
In this role, you will lead the engineering team responsible for the foundational engine of The RealReal’s marketplace: our automated item identification, intake, and authentication systems. Your squad sits at the critical interface of physical floor logistics and high-scale digital architectures, building tools that ingest millions of luxury items into our universal Item Master with impeccable quality and accuracy. You will partner deeply with Product and AI/ML teams to integrate state-of-the-art computer vision, automated tagging, and robotics conveyance systems directly into our warehouse execution workflows. This position is ideal for an engineering leader who thrives on scaling distributed systems and loves seeing their code drive real-world, physical operational excellence.
Requirements
- 3+ years of direct engineering management experience leading distributed software development teams in fast-paced environments.
- Proven track record architecting, scaling, and operating distributed, public cloud-native systems and APIs.
- Hands-on experience collaborating with Data Science or Machine Learning teams, explicitly deploying software that interacts with AI models (e.g., automated tagging, classification, or image processing).
- Strong expertise in relational database systems (MySQL or PostgreSQL) optimized for complex data structures like product catalogs or item masters.
- Excellent communication skills with a demonstrated ability to translate highly technical concepts to non-technical operational stakeholders and floor leaders.
Nice To Haves
- Experience in supply chain tech, logistics software, Warehouse Management Systems (WMS), or building high-throughput item ingestion platforms.
- Familiarity with hardware/IoT integrations, vendor conveyance APIs, or robotics workflows.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Responsibilities
- Lead and mentor a high-performing team of software engineers, fostering a culture of technical excellence, continuous learning, and clear accountability.
- Partner cross-functionally with Product Management, Data Science, and AI/ML teams to build, deploy, and iterate on internal computer vision and automated item classification systems.
- Own the architectural scalability and performance of backend services (Ruby on Rails, Elixir, cloud-native apps) powering our intake flow and global Item Master database.
- Drive operational excellence by collaborating with hardware and vendor integration partners to orchestrate robotics and conveyance automation inside our execution facilities.
- Manage agile delivery cycles using structured ceremonies, keeping the engineering backlog prioritized and closely aligned with quarterly operational OKRs.
- Translate complex physical workflows into clean, reliable, and highly observable distributed software capabilities that reduce operational friction for our luxury experts.
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
