Operations Manager - Inbound

FERGUSON•Upper Marlboro, MD

3d•$4,744 - $12,967•Onsite

About The Position

Ferguson is seeking an Inbound Operations Manager for its Market Distribution Center in Upper Marlboro, MD. This role involves leading all aspects of a 360,000 square foot distribution center with 85 hourly warehouse associates. The position offers advancement opportunities within Ferguson's network of distribution centers. The ideal candidate will have experience in warehouse management, order fulfillment, inventory control, process management, and work-shift coordination, along with strong organizational and people skills.

Requirements

5+ years' management experience in a Distribution Center / Fulfillment Center environment required
5+ years handling inventory / operational tasks
Warehouse Management System (WMS) experience
Ability to adapt and change processes to keep pace with the evolving business requirements
Outstanding organizational and leadership skills to reliably respond to urgent situations
Must be process oriented with good judgment and decision-making abilities
Strong interpersonal skills and the ability and desire to lead a team
A confirmed understanding of OSHA and DOT regulations
Proficient technical skills included but not limited to Microsoft O365 applications

Nice To Haves

Bachelor’s Degree is preferred, equivalent experience will be considered

Responsibilities

Responsible for the operational functions of the Distribution Center
Lead other projects as directed by the General Manager.
Responsible for developing Department Managers
Establish and maintain open lines of communication with all corporate associates, branch personnel and distribution associates.
Continuous review, evaluation, and audit of operational procedures and performance KPIs with the purpose of identifying areas for improvement or developing potential cost saving projects.
Build upon Departmental Goals monthly and ensure adherence to established KPIs.
Communicate, in a timely manner, steps taken to correct problems or ongoing issues.
Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
Drive safety, quality, and profitability to meet or exceed company objectives
Act as a strategic partner on the leadership team and liaison among different departments to improve operation results
Ensure warehouse operation is led with efficiency and success
Manage inventory control in our warehouse