Operations Manager - Inbound

Ferguson EnterprisesUpper Marlboro, MD
$4,744 - $12,967Onsite

About The Position

Ferguson, a Fortune 500 company, is seeking an Inbound Operations Manager for its Market Distribution Center in Upper Marlboro, MD. This role involves leading all aspects of a 360,000 square foot distribution center with 85 hourly warehouse associates. The company has 11 regional distribution centers and a growing network of 6+ market distribution centers across the US, offering significant advancement opportunities. Ferguson aims to help associates build long-lasting careers and lead the industry in building the nation's infrastructure.

Requirements

  • Bachelor’s Degree is preferred, equivalent experience will be considered
  • 5+ years' management experience in a Distribution Center / Fulfillment Center environment required
  • 5+ years handling inventory / operational tasks
  • Warehouse Management System (WMS) experience
  • Ability to adapt and change processes to keep pace with the evolving business requirements
  • Outstanding organizational and leadership skills to reliably respond to urgent situations
  • Must be process oriented with good judgment and decision-making abilities
  • Strong interpersonal skills and the ability and desire to lead a team
  • A confirmed understanding of OSHA and DOT regulations
  • Proficient technical skills included but not limited to Microsoft O365 applications

Responsibilities

  • Responsible for the operational functions of the Distribution Center
  • Lead other projects as directed by the General Manager.
  • Responsible for developing Department Managers
  • Establish and maintain open lines of communication with all corporate associates, branch personnel and distribution associates.
  • Continuous review, evaluation, and audit of operational procedures and performance KPIs with the purpose of identifying areas for improvement or developing potential cost saving projects.
  • Build upon Departmental Goals monthly and ensure adherence to established KPIs.
  • Communicate, in a timely manner, steps taken to correct problems or ongoing issues.
  • Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
  • Drive safety, quality, and profitability to meet or exceed company objectives
  • Act as a strategic partner on the leadership team and liaison among different departments to improve operation results
  • Ensure warehouse operation is led with efficiency and success
  • Manage inventory control in our warehouse

Benefits

  • health, dental, vision, paid time off, life insurance and a 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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