Engineering Manager, Community

The New York Times•New York, NY

33d•$152,000 - $190,000•Hybrid

About The Position

The New York Times is looking for an Engineering Manager to lead our Community team within the News Product mission. This team is responsible for the end‑to‑end experience of our reader participation features, including commenting, conversations and other forms of reader engagement on web and native apps. We build both the scalable backend services that power these experiences and the internal tools that allow our newsroom and moderation partners to steward safe, productive discussions. As we evolve how readers participate in and around our journalism, this team will lead the expansion from traditional article comments into richer, more conversational experiences across platforms. As an Engineering Manager, you will not just maintain a set of services. You will shape the team and the technology required to support new participation models. Additionally, you will uphold our standards for trust, safety, and performance. You will oversee a diverse technical stack ranging from low‑latency backend integrations and moderation pipelines to the user‑facing tools that make our Community platform powerful and intuitive for editors, moderators and internal partners. You will join an organization that values empathy, collaboration, transparency and diversity. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 2 days/week.

Requirements

2+ years of experience as an Engineering Manager leading high‑functioning engineering teams.
Experience managing cross‑disciplinary engineers (for example, backend, web, native or DevOps) and overseeing mission‑critical production operations for user‑facing systems.
Prior experience as a senior or staff‑level engineer building and operating backend services and/or native app features in a production environment.
Experience collaborating with product, design and data partners on roadmap planning and delivery.

Nice To Haves

Experience applying AI‑assisted or agentic workflows in engineering, such as AI‑augmented moderation, analytics or developer tooling for Community systems.
Experience with user‑generated content platforms, commenting systems or moderation pipelines in Community or Trust & Safety domains.
Experience with modern web and app stacks includes React and Node.js, Golang, and/or native mobile frameworks.
Experience with cloud platforms, such as AWS or GCP.
Experience with event-driven architectures and observability tooling.

Responsibilities

Lead a cross‑platform team of engineers working across backend services, web and native clients that power comments, conversations and other reader engagement experiences.
Guide the technical vision and roadmap for expanding Community features beyond traditional comments into new formats and surfaces, in partnership with product, design and newsroom partners.
Oversee the development of high‑availability backend services alongside the internal tools and UIs that moderators, editors and product teams use to manage reader participation.
Ensure the reliability, performance and safety of Community systems, including incident response, post‑incident reviews and follow‑up work for highly visible reader experiences.
Partner with Product, Design and Data counterparts to prioritize investments that balance immediate operational needs (for example, moderation and safety) with longer‑term platform modernization and experimentation.
Contribute to the broader News Product mission by leading cross-team technical or cultural programs.
Represent the Community team in high-level technical discussions, where you identify risks and make calculated tradeoffs between feature velocity, reader safety, and platform stability.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.