Engineering Manager/Asst Chief

Highgate Hotels • Los Angeles, CA

18h

About The Position

The Engineering Manager is responsible for the day-to-day operations of the hotel’s engineering department. In the absence of the Director, the Engineering Manager assumes the administrative, financial, and operating responsibilities related to engineering. The role supports safe and well-maintained property assets, regulatory compliance, preventive maintenance, staff training, budget management, emergency response, and guest service.

Requirements

• At least 3 years of supervisory or lead mechanic experience in a hotel or related field, or a technical certificate with at least 1 year of supervisory or lead mechanic experience.
• Stationary engineer’s license if required by local code.
• Skills in HVAC, electrical, plumbing, boiler operations, and general maintenance.
• High school diploma or equivalent.
• Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to handle and evaluate complex information and data from various sources to meet objectives.
• Ability to maintain confidentiality of information.
• Maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.

Responsibilities

• Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with local, state, and federal laws, including the Americans with Disabilities Act (ADA).
• Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss prevention.
• Create and post Engineering staff schedules.
• Create and adhere to the department’s annual budget; assist with financial forecasts and participate in monthly profit/loss review meetings.
• Create and implement a preventive maintenance program for hotel equipment.
• Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
• Participate in energy conservation programs.
• Review guest and meeting planner comment cards and ensure identified problems are addressed promptly.
• Assist with administration of vendor contracts controlled by the Engineering department.
• Ensure room maintenance requests are handled promptly and courteously.
• Respond immediately to alarms, determine their location and cause, assess emergency status, report findings to the Front Desk, and take necessary action.
• Assist with special projects and renovations as needed.
• Support and participate in Highgate Hotel programs.
• Lead and/or participate in the Highgate Hotel Safety Committee.
• Participate in Manager on Duty (M.O.D.) coverage as required.
• Attend required hotel meetings and trainings, maintain regular attendance and high standards of personal appearance and grooming, and comply with hotel standards and regulations.
• Maximize productivity, identify problem areas, assist in implementing solutions, and anticipate, prevent, identify, and solve problems.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED