Asst Dir of Engineering

Highgate Hotels • Los Angeles, CA

1d

About The Position

The Assistant Director of Engineering is responsible for the administrative, financial, and operating aspects of the hotel’s engineering division and for the safe and profitable operation of the hotel. The role oversees engineering staff, departmental schedules and budgets, property maintenance, equipment, life-safety systems, vendor contracts, and compliance with applicable laws and Highgate Hotel standards. It also supports hotel programs, safety initiatives, energy conservation, projects, and renovations.

Requirements

• At least 5 years of progressive facilities management experience in a hotel or related field; alternatively, a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• HVAC, electrical, plumbing, boiler operations, and general maintenance skills required.
• Able to communicate effectively, verbally and in writing, with employees and guests at all levels.
• Able to listen to, understand, and clarify concerns raised by employees and guests.
• Able to multitask and prioritize departmental functions to meet deadlines.
• Long hours are sometimes required.
• Heavy work: exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Travel related to company business is sometimes required.

Responsibilities

• Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss prevention standards.
• Create, approve, and post Engineering staff schedules according to Highgate Hotel standards.
• Create and adhere to the department’s annual budget.
• Develop financial forecasts and participate in monthly profit-and-loss review meetings.
• Develop and implement plans to maintain the property, equipment, grounds, and other assets in an acceptable state of repair.
• Ensure the hotel complies with local, state, and federal laws.
• Create and implement a preventative maintenance program for hotel equipment.
• Ensure emergency and life-safety equipment and systems are inspected, tested, and certified per Highgate Hotel standards.
• Ensure room maintenance requests are handled promptly and courteously.
• Follow up immediately on alarms to determine their location and cause, determine emergency status, report findings to the Front Desk, and take necessary action.
• Assist with special projects and renovations as necessary.
• Participate in energy conservation programs.
• Review guest and meeting planner comment cards and ensure identified problems are corrected promptly.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Administer vendor contracts controlled by the Engineering department.
• Support and participate in Highgate Hotel programs.
• Lead and participate in the Highgate Hotel Safety Committee.
• Maintain a warm and friendly demeanor and communicate attentively, courteously, and effectively with employees and guests.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Attend required hotel meetings and trainings.
• Participate in Manager on Duty (M.O.D.) coverage as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED