Asst Dir of Engineering

Los Angeles Growth - Highgate Hotels•Los Angeles, CA

3d•$135,000 - $150,000

About The Position

The Assistant Director of Engineering is responsible for the hotel’s administrative, financial, and operating aspects related to the engineering division, and for the safe and profitable operation of the hotel. The role supervises and trains engineering staff, manages staffing and departmental budgets, and oversees maintenance, repairs, safety systems, regulatory compliance, vendors, and engineering projects. The position also supports hotel programs and participates in safety, energy conservation, and guest-service efforts.

Requirements

At least 5 years of progressive facilities management experience in a hotel or related field; alternatively, a 4-year college degree and at least 1 year of related management experience, or a 2-year college degree and 3 or more years of related management experience.
High school diploma or equivalent.
Stationary Engineer’s license if required by local code.
Skills in HVAC, electrical, plumbing, boiler operations, and general maintenance.
Ability to communicate effectively verbally and in writing with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to perform heavy work, exerting up to 100 pounds of force occasionally, 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Long hours are sometimes required.
Travel related to company business is sometimes required.

Responsibilities

Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss prevention standards.
Create, approve, and post Engineering staff schedules according to Highgate Hotel standards.
Create and adhere to the department’s annual budget.
Develop financial forecasts and participate in monthly profit/loss review meetings.
Develop and implement plans to maintain the property, equipment, grounds, and other assets in an acceptable state of repair.
Ensure the hotel complies with local, state, and federal laws.
Create and implement a preventative maintenance program for hotel equipment.
Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
Ensure room maintenance requests are handled promptly and courteously.
Follow up immediately on alarms to determine their location and cause, assess emergency status, report findings to the Front Desk, and take immediate action as necessary.
Assist with special projects and renovations as needed.
Participate in energy conservation programs.
Review guest and meeting planner comment cards and ensure problems are identified and corrected promptly.
Ensure compliance with the Americans with Disabilities Act (ADA).
Administer vendor contracts controlled by the Engineering department.
Support and participate in Highgate Hotel programs.
Lead and participate in the Highgate Hotel Safety Committee.
Maintain a warm and friendly demeanor and communicate attentively, courteously, and service-orientedly with employees and guests.
Listen to, understand, and clarify concerns raised by employees and guests.
Multitask and prioritize departmental functions to meet deadlines.
Attend required hotel meetings and training.
Participate in Manager on Duty (M.O.D.) coverage as required.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
For employees based in Washington: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service; Paid Sick & Safe Time accrues at 1 hour per 30 hours worked, with up to 72 unused hours carried over between anniversary years.
For employees based in Colorado: 8 paid holidays per year (Denver employees receive 64 hours of designated holiday time per calendar year); up to 20 days of paid vacation per year based on classification and length of service; 6 days or 48 hours of paid sick leave per year, accrued at 1 hour per 30 hours worked.
For employees based in California: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service, subject to the stated accrual cap; applicable Los Angeles employees may receive compensated time off; paid sick time accrues at 1 hour per 30 hours worked, with location-specific carryover and annual provisions.