Engineering Capability Leader – Digital Services

Frost Bank•San Antonio, TX

About The Position

The Engineering Capability Leader – Digital Services is a subject matter expert who brings together technical areas to help create new systems. The role applies collaborative, servant leadership to guide design and change in IT and deliver high-quality systems throughout the organization. The leader manages the development lifecycle for a team of software engineers and assigned programs and systems, establishing architecture for interrelated applications across the Bank’s Digital Services channel, including web, mobile, APIs, and supporting platforms. The role reviews development work for alignment with business needs, change-control procedures, enterprise architecture, security, and Frost development standards. Working with product, business, engineering, experience-design, security, risk, and business-line partners, the leader estimates effort, timing, and feasibility; designs systems based on requirements; and optimizes system and program functionality. The leader also drives AI-enabled engineering practices, mentors teams in effective and governed use of AI tools, and coaches engineers and technical leads while establishing accountability for delivery, quality, and operational excellence. The position ensures digital solutions are secure, resilient, scalable, performant, observable, and accessible, with appropriate production monitoring and support. It proactively addresses architecture, functional, non-functional, security, resiliency, performance, and technical-debt issues, balancing strategic thought leadership with practical execution. The role is expected to act with Integrity, Caring, and Excellence.

Requirements

Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
Typically, a minimum of 6 years of experience developing technical solutions.
Demonstrated experience with Java microservices, Angular, and/or mobile (iOS/Android) technologies.
Demonstrated experience with cloud, APIs, DevOps, and methodologies.
Experience independently identifying issues and designing solutions for the bank’s biggest and most complex programs and systems.
Experience synthesizing and directing software development efforts for a group of Software Engineers.
Ability to lead a team, including coaching, developing, and retaining engineering talent.
Hands-on experience using generative AI tools and capabilities to accelerate software engineering and technology delivery.
Ability to coach and enable engineering teams in adopting AI-assisted development practices.
Current knowledge of emerging market trends, development methodologies, and development frameworks that improve application security.
Strong understanding of commonly used programming concepts, practices, and procedures.

Nice To Haves

Experience with TypeScript, Kotlin, Swift, and Java.
Experience supporting customer-facing digital banking, financial-services, payments, or similarly regulated platforms.

Responsibilities

Manage the development lifecycle for a team of software engineers and assigned programs and systems.
Establish architecture for interrelated applications across the Bank’s Digital Services channel, including web, mobile, APIs, and supporting platforms.
Review software development to ensure alignment with business needs, change-control procedures, enterprise architecture, security, and Frost development standards.
Collaborate with Product Owners, Business Analysts, Software Engineers, Experience Design, Information Security, Risk, and lines of business to estimate effort, timing, and feasibility; design systems; and optimize system and program functionality.
Drive adoption of AI-enabled engineering practices across the software development lifecycle to improve delivery efficiency, productivity, and quality.
Mentor and guide engineering teams in using AI tools and techniques while adhering to engineering standards and governance.
Lead, coach, and develop Software Engineers and technical leads; establish accountability for delivery, engineering quality, and operational excellence.
Ensure digital solutions are secure, resilient, scalable, performant, observable, and accessible, with appropriate production monitoring and support practices.
Proactively identify and address architecture, functional, non-functional, security, resiliency, performance, and technical-debt issues.
Provide strategic thought leadership while ensuring tactical execution and implementation of initiatives.
Act using Integrity, Caring, and Excellence to achieve all-win outcomes.