Engineer Senior Analyst - Assistant Vice President

Citi • Irving, TX

7d • $96,400 - $144,600

About The Position

The Engineer Senior Analyst is an intermediate-level position responsible for engineering activities that evaluate, benchmark, and certify end-user hardware. The role helps ensure quality standards are met within existing and planned frameworks. It covers hardware for Windows, Mac, and IGEL operating systems and involves coordinating with vendors, business and technology customers, stakeholders, and security officers. The position also contributes to budgeting, release planning, driver updates, audit initiatives, risk management, and mentoring junior team members.

Requirements

• 5–8 years of relevant experience in an engineering role.
• Experience working in financial services or a large, complex, and/or global environment.
• Expert knowledge of end-user compute, graphics, and expansion hardware and software solutions.
• Project management experience.
• Clear and concise written and verbal communication skills.
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and related reporting to identify best practices.
• Demonstrated analytical and diagnostic skills.
• Ability to work in a matrix environment and partner with virtual teams.
• Ability to work independently, prioritize, and take ownership of parts of a project or initiative.
• Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements.
• Proven track record of operational process change and improvement.
• Bachelor’s degree, university degree, or equivalent experience.

Responsibilities

• Create and maintain relationships with vendors that supply hardware meeting Citi’s end-user requirements across Windows, Mac, and IGEL operating systems.
• Develop and maintain internal relationships, advise business and technology customers, and document requirements for end-user hardware.
• Own, update, and manage hardware certification processes to ensure devices are supportable and up to date before production purchases, minimizing risk of issues.
• Contribute to budgetary requirements for end-user hardware and create repeatable processes, project plans, and release schedules.
• Manage required software driver updates for end-user hardware, aligning updates with vulnerability lifecycle management and minimizing production-environment risk.
• Communicate requirements and task progress to stakeholders.
• Provide solutions and processes in accordance with audit initiatives and requirements, consulting with Business Information Security Officers (BISOs) and TISOs.
• Apply engineering concepts and principles.
• Assist with training and mentor junior team members.
• Assess risk in business decisions, safeguard the firm, its clients, and assets, drive compliance with applicable laws and policies, exercise sound ethical judgment, and escalate, manage, and transparently report control issues.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including planned vacation, unplanned sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level