Engineer, Platform Engineering

Intercontinental Exchange Holdings, Inc.•Atlanta, GA
•Onsite

About The Position

The Systems Engineer creates and maintains availability and high performance across mixed Linux and Windows development, non-production, and production environments. As part of a results-oriented service-delivery team, the engineer supports configuration analysts, release engineers, developers, operations teams, and end users. The role includes root cause analysis, selecting and implementing automation tools, and participating in technical discussions. The engineer assists with server-solution design, planning, and implementation; tunes infrastructure for performance and reliability; automates tasks through scripting and application development; evaluates and integrates technologies and operating-system updates; and supports production operations in a 24/7 environment. The position participates in a weekly on-call rotation for after-hours support.

Requirements

  • At least 3 years of experience with Linux operating systems; RedHat variants preferred.
  • At least 2 years of experience with Windows Server operating systems.
  • At least 2 years of experience with container technologies such as Docker, Kubernetes, OpenShift, or Tanzu.
  • Experience deploying and supporting physical and virtual infrastructure.
  • Solid coding experience with any combination of Python, Ruby, and/or GoLang scripting and automation.
  • Experience with automation/configuration management using Puppet, Chef, Ansible, or an equivalent tool.
  • Familiarity with source control tools such as git, Bitbucket, or SVN.
  • Demonstrable knowledge of multi-tiered, highly available, and resilient application design.
  • Knowledge of horizontal and vertical scaling for performance and high availability.
  • Strong analytical and problem-solving skills.
  • Ability to work in a service-oriented team environment.
  • Project management, organization, and time-management skills.
  • Customer-focused approach and dedication to a strong user experience.
  • Ability to communicate effectively with technical and business resources.
  • Fluent speaking, reading, and writing in English.

Nice To Haves

  • Bachelor’s degree in an engineering discipline or equivalent experience in Systems Engineering.
  • Familiarity with deployment automation and orchestration; Jenkins preferred.
  • Experience packaging Windows software with Chocolatey.

Responsibilities

  • Assist in the design, planning, and implementation of server solutions.
  • Tune and design systems infrastructure for maximum performance and reliability.
  • Automate manual tasks using scripting and application development.
  • Investigate and adopt new technologies and tools as needs arise.
  • Respond to and assist with production operations in a 24/7 environment.
  • Evaluate, test, and integrate new operating system versions, drivers, and patches.
  • Provide technical analysis, resolve problems, and propose solutions.
  • Support and coordinate with developers, operations staff, release engineers, and end users.
  • Automate common tasks to improve efficiency and consistency.
  • Participate in a weekly on-call rotation for after-hours support.
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