Engineer III - Systems
About The Position
The Systems Engineer III (Senior) designs, implements, and maintains enterprise server platforms across Windows Server and/or Linux and Red Hat environments, integrating hybrid cloud technologies to support scalability and modernization. The role emphasizes operational excellence, lifecycle management, automation, and advanced troubleshooting within established standards and architectures. The engineer also provides technical guidance and informal mentoring to Level II and Level I engineers. Core domains include server operating systems, Active Directory/Entra ID and Group Policy, certificate management, patching and deployments, automation and scripting, hybrid cloud integration, and enterprise configuration management. This position is hybrid and requires residence in Arizona. It is based in the Deer Valley area of Phoenix and is a day-shift role. Related duties include on-call participation and after-hours changes when required.
Requirements
- Bachelor's degree in technology or a related field, or eight years of progressive related experience, or an equivalent combination of training and progressively responsible experience that provides the required specialized knowledge and abilities.
- Six years of experience in Windows and/or Linux/Red Hat administration or engineering roles.
- Two years of automation and/or scripting experience, such as PowerShell, Python, or Ansible.
Nice To Haves
- Master's degree in technology or a related field.
- Microsoft Windows Server Hybrid Administrator certification, Red Hat Certified Engineer (RHCE), or equivalent certification.
- Microsoft Azure Solutions Architect Expert certification.
- CCNP – Data Center or equivalent certification.
- PowerShell, Python, or equivalent certification.
- ITIL v4 Foundations certification.
- Security or governance certification such as CISSP, CCSP, or CISA.
Responsibilities
- Design, deploy, implement, support, and maintain Windows and/or Linux server platforms and hybrid cloud integrations in alignment with established architecture and lifecycle standards.
- Administer Active Directory/Entra ID and Group Policy and provide advanced technical support to stakeholders and end users.
- Implement and support connectivity, identity, and workload integration between on-premises and cloud environments, with Azure preferred.
- Execute patching, firmware updates, and version upgrades for server platforms and hybrid cloud components, maintaining consistency across environments.
- Develop and maintain scripts and workflows for provisioning, configuration, and compliance.
- Participate in incident triage and resolution and provide technical input for root cause analysis.
- Oversee the enterprise certificate lifecycle, including generation, renewal, and compliance with security standards.
- Apply hardening baselines, implement role-based access control, and follow least-privilege principles in alignment with information security guidelines.
- Provide guidance and informal mentorship to junior engineers and support knowledge sharing and technical growth.
- Perform senior-level troubleshooting across server and hybrid cloud platforms and lead root cause analysis and resolution for escalated incidents.
- Manage small-scale projects from initiation through completion and contribute to platform enhancements.
- Participate in emerging technology assessments and recommend improvements to business practices.
- Contribute to design discussions and create technical documentation for implemented solutions.
- Assist with developing training materials and knowledge-transfer sessions for support staff.
- Ensure compliance with change-management, documentation, project, organizational, and regulatory standards.
- Execute testing plans and validate changes according to established procedures; support version releases and release coordination.
- Document interface changes and suggest operational-efficiency improvements.
- Analyze workflows and develop Service Desk procedures to improve First Call Resolution.
- Implement approved action plans for system changes and communicate updates to stakeholders.
- Collaborate with internal and external teams, vendors, peers, and business units to resolve issues, optimize processes, and deliver integrated solutions.
- Prepare diagrams, workflows, run books, configuration guides, written communications, training materials, and release briefs.
- Validate data integrity for interfaces and conversions.
- Maintain current knowledge of industry trends and best practices.
- Open and manage vendor support cases and assist with troubleshooting and escalation.
- Perform other related duties as assigned, including on-call participation and after-hours changes when required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
