Engineer II

Marriott•Burlingame, CA

About The Position

The Engineer II responds to guest repair requests and resolves maintenance issues with guests or customers with little to no supervision. The role performs preventive maintenance, inspects and maintains tools and equipment, operates building and equipment shut-off valves, manages maintenance inventory, and communicates daily activities and issues to other shifts through approved programs and standards. The position requires proficiency in one engineering category and above-average skills in two additional categories, with basic skills in the remaining categories. Areas include air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish work, kitchen equipment, vehicles, energy conservation, and general building management. Duties include troubleshooting and basic repairs to hotel equipment, plumbing, electrical equipment, guestroom items, and MEP systems; painting and minor drywall or trim repair; replacing bulbs and A/C filters; programming televisions; and completing related cleanup. The engineer uses Lockout/Tagout procedures, works with engineering computer programs, mentors other engineers, and performs Engineer on Duty responsibilities, including readings and rounds. The Engineer II follows company, safety, and security procedures; reports maintenance and safety issues; completes required safety training; and properly stores flammable materials. The role also requires professional appearance, confidentiality, protection of company assets, guest service, adherence to quality standards, teamwork, clear communication, and use of computers to enter and locate work-related information. Physical tasks include moving objects up to 50 pounds without assistance, heavier tasks with assistance, using stairs, ramps, and ladders, and bending, reaching, twisting, pulling, and stooping. Other reasonable duties may be assigned. Marriott International describes itself as an equal opportunity employer. JW Marriott highlights associate well-being, camaraderie, and opportunities for training, development, and recognition.

Requirements

Universal Chlorofluorocarbon (CFC) Certification.
Must meet applicable state and federal certification and/or licensing requirements.
Solid knowledge and skill in the safe use of hand and power tools and other materials required for repair and maintenance tasks.
Basic ability to repair or replace PVC and copper pipe, including soldering.
Ability to perform troubleshooting and basic repairs across hotel equipment, plumbing, electrical equipment, and guestroom items.
Ability to perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
Ability to train and mentor other engineers.
Ability to perform Engineer on Duty responsibilities, including readings and rounds.
Ability to move objects weighing up to 50 pounds without assistance and heavier objects with assistance, and to perform the described climbing, reaching, bending, twisting, pulling, and stooping tasks.

Nice To Haves

High school diploma or G.E.D. equivalent and vocational or technical background.
Experience in general maintenance, exterior and interior surface preparation, and painting.
At least 2 years of hotel engineering or maintenance experience.
Valid driver’s license.

Responsibilities

Respond to guest repair requests and resolve maintenance issues with little to no supervision.
Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
Visually inspect tools, equipment, and machines; identify, locate, and operate equipment and building shut-off valves.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Troubleshoot and perform basic repairs on equipment, plumbing, electrical equipment, and guestroom items; perform mid-level troubleshooting of hotel MEP systems.
Assist with surface preparation and painting, minor drywall and wood trim repairs, light bulb and A/C filter replacement, and thorough cleanup of work areas.
Program televisions and perform general housekeeping and engineering-related duties.
Use the Lockout/Tagout system before performing maintenance work.
Use engineering computer programs related to preventive maintenance, energy management, and other systems.
Train and mentor other engineers, such as Engineer I.
Perform Engineer on Duty responsibilities, including readings and rounds.
Follow company, safety, and security policies; report maintenance problems, hazards, accidents, and injuries; complete safety training and certifications; and store flammable materials properly.
Maintain professional appearance, confidentiality, and protection of company assets.
Welcome and assist guests, anticipate and address service needs, and thank guests according to company standards.
Adhere to quality standards and maintain positive working relationships, supporting team goals and responding appropriately to employee concerns.
Communicate clearly and professionally.
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and perform heavier tasks with assistance; use stairs, ramps, and ladders; and reach, bend, twist, pull, and stoop.
Use computers to enter and locate work-related information.
Perform other reasonable job duties as requested.