Engineer II - System
HonorHealth•Phoenix, AZ
•Hybrid
About The Position
The Systems Engineer II supports and maintains enterprise server platforms across Windows Server and/or Linux environments, with exposure to hybrid cloud technologies. The position focuses on operational support, lifecycle management, and troubleshooting within established standards and architectures. Working under the guidance of senior engineers, the Level II engineer contributes to projects and platform enhancements. The role is hybrid and requires residence in Arizona. The regular schedule is 8:00 a.m. to 5:00 p.m., with participation in an after-hours and weekend on-call rotation.
Requirements
- Bachelor's degree in technology or a related field, or six years of progressive related work experience, or an equivalent combination of training and progressively responsible experience providing the required specialized knowledge and abilities.
- Four years of experience in Windows and/or Linux/Red Hat administration or engineering roles.
- Arizona residency is required.
Nice To Haves
- One year of automation and/or scripting experience, such as PowerShell, Python, or Ansible.
- Microsoft Windows Server Hybrid Administrator Associate, Azure Administrator Associate, Linux/Red Hat RHCSA, or LPIC-1/LPIC-2 certification.
- CCNA/CCNP – Data Center or equivalent certification.
- PowerShell, Python, or equivalent scripting certification.
- ITIL v4 Foundations certification.
Responsibilities
- Deploy, configure, maintain, and support Windows/Linux server platforms and hybrid cloud components according to established standards.
- Troubleshoot moderately complex technical issues and work with peers and vendors to resolve system issues, service requests, and workflow challenges.
- Assist with assessments of new technologies and provide input on operational improvements.
- Apply patches, firmware updates, and version upgrades for server platforms.
- Maintain and update scripts for routine tasks using PowerShell or similar tools.
- Support certificate generation and renewal processes in compliance with security standards.
- Follow security hardening baselines and role-based access control principles in accordance with InfoSec guidelines.
- Prepare and update technical documentation for implemented solutions, operational procedures, configuration guides, diagrams, and workflows.
- Assist in creating knowledge-transfer and training materials for support teams, including release briefs.
- Contribute to small-scale projects under the guidance of senior engineers.
- Follow established change-management, documentation, project, and regulatory requirements.
- Execute testing plans and validate changes according to procedures; assist with release processes and compliance checks.
- Suggest operational improvements and document interface changes.
- Participate in incident triage, resolution, troubleshooting, and root-cause analysis for server platforms.
- Implement approved system changes and communicate updates to stakeholders.
- Collaborate with other teams and vendors to resolve issues and optimize processes; assist with opening and managing support cases as directed.
- Validate data integrity for interfaces and conversions.
- Maintain awareness of industry trends and best practices.
- Perform related duties as assigned, including on-call participation and after-hours changes when required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
