Engineer II - System

HonorHealth•Phoenix, AZ

2d•Hybrid

About The Position

The Systems Engineer II supports and maintains enterprise server platforms across Windows Server and/or Linux environments, with exposure to hybrid cloud technologies. The role focuses on operational support, lifecycle management, and troubleshooting within established standards and architectures. Working under guidance from senior engineers, the engineer contributes to projects and platform enhancements. The position is based in Deer Valley, Phoenix, Arizona, and is hybrid. The work schedule is 8:00 a.m. to 5:00 p.m., with an after-hours and weekend on-call rotation. The employee must reside in Arizona.

Requirements

Bachelor’s degree in technology or a related field, or six years of progressive related work experience; an equivalent combination of training and progressively responsible experience may substitute for the degree.
Four years of experience in Windows and/or Linux/Red Hat administration or engineering roles.
Must reside in Arizona.
Ability to perform the specialized work using the required knowledge and abilities gained through education, training, and progressively responsible experience.

Nice To Haves

One year of automation and/or scripting experience, such as PowerShell, Python, or Ansible.
Microsoft Windows Server Hybrid Administrator Associate certification.
Azure Administrator Associate certification.
Linux/Red Hat RHCSA or LPIC-1/LPIC-2 certification.
CCNA/CCNP – Data Center certification or equivalent.
PowerShell, Python, or equivalent scripting certification.
ITIL v4 Foundations certification.

Responsibilities

Deploy, configure, and maintain Windows/Linux server platforms and hybrid cloud components according to established standards.
Provide technical support and troubleshoot moderately complex issues for stakeholders and end users.
Work with peers and vendors to resolve system issues, service requests, and workflow challenges.
Assist with assessments of new technologies and provide input on operational improvements.
Apply patches, firmware updates, and version upgrades for server platforms.
Maintain and update scripts for routine tasks using PowerShell or similar tools.
Support certificate generation and renewal processes in compliance with security standards.
Follow hardening baselines and role-based access control principles in accordance with InfoSec guidelines.
Prepare and update technical documentation for implemented solutions, operational procedures, configuration guides, diagrams, and workflows.
Assist in creating knowledge-transfer and training materials for support teams.
Contribute to small-scale projects under the guidance of senior engineers.
Follow established change management, documentation, and project guidelines and ensure accuracy of deliverables.
Participate in team meetings and communicate effectively with peers and vendors.
Execute testing plans and validate changes according to procedures.
Assist with version release processes and compliance checks.
Suggest operational improvements and document interface changes.
Participate in incident triage and resolution for server platforms.
Perform troubleshooting and workflow analysis to resolve technical issues.
Ensure solutions meet organizational and regulatory requirements.
Update Service Desk documentation to improve resolution times.
Implement approved system changes and communicate updates to stakeholders.
Collaborate with other teams and vendors to resolve issues and optimize processes.
Assist with opening and managing vendor support cases as directed.
Validate data integrity for interfaces and conversions.
Maintain awareness of industry trends and best practices.
Perform related duties as needed, including on-call participation and after-hours changes when required.