Engine Repairs Account Representative

JetBlue Airways Corporation•New York, NY

1d•Onsite

About The Position

The Engine Repairs Account Representative coordinates activities related to Engine and APU repairs and engine leasing. The Account Representative monitors Business Partner commercial performance for repair of JetBlue Engines and APUs and other engine strategy related activities. This position ensures Engines and APUs adhere to high-quality standards, establish Business Partner accountability, and supports the achievement of JetBlue’s CASM goals. As part of Business Partner management, the Account Representative analyzes data, identifies performance and warranty issues, and implements corrective action plans with the Business Partner. The Engine Repairs Account Representative executes special requirements to support and develop engine maintenance and procurement strategies, including engine repairs, leases, exchanges, sales and acquisitions.

Requirements

High School Diploma or General Education Diploma (GED)
Three (3) years aviation related experience
Excellent negotiation, communication, and project management skills
Available for occasional overnight (up to 20%)
Knowledge of Microsoft Office based programs including Outlook, Word and Excel, Powerpoint
Ability to work on multiple projects simultaneously
In possession of valid travel document with the ability to travel in and out of the United States
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Depending on location, may need to acquire and maintain a United States Customs Clearance
Legally eligible to work in the country in which the position is located
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship

Nice To Haves

Associate’s degree in Aviation, Powerplant, Structures, Avionics, or Electronics
Two (2) years of experience in aircraft supply chain processes or experience in reviewing aircraft technical documentation
Familiarity with Maintenance & Engineering database (such as TRAX)
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate and/or FCC license

Responsibilities

Ensures Engines and APUs are routed to Business Partners and repaired within agreed turnaround time and other contractual terms
Monitors stock levels and ensures low stock items required for Powerplant repair are prioritized
Coordinates material movement to support engines in shop
Reviews Business Partner inventory to support audit compliance
Reviews and negotiates repair, modification, and overhaul cost quotes
Ensures compliance of the repair process with internal controls and the JetBlue General Maintenance Manual (GMM)
Oversee the full lifecycle of lease engines, including onboarding, on-wing tracking, invoice reviews and redeliveries
Coordinates with Business Partners and internal stakeholders all activities involving loan and lease Engine and APU procurement and onboarding
Submits monthly lease utilization usage reports to lessors
Coordinates with Business Partners to investigate and resolve discrepancies in technical records, Quality Control inquiries, and Powerplant Maintenance documentation issues
Coordinates engine redeliveries with Business Partners and internal stakeholders, and consolidates and shares technical records to Business Partners
Responds to requests from JetBlue stakeholders regarding engine repair issues, warranty claims, safety investigations, lease monitoring and Powerplant damage (FOD/DOD) events
Performs invoice review for accuracy and compliance with agreement terms, conditions, and pricing
Supports the QA approval process to establish new Business partner maintenance facilities
Supports cost savings initiatives to reduce JetBlue CASM
Support all aspects of JetBlue Continuous Airworthiness Maintenance Program (CAMP)
Ensure adherence to all aspects of JetBlue JetBlue’s Safety Management System (SMS) and CAMP
Other duties as assigned