Operations Manager, Repairs

Habitat for Humanity of G•Memphis, TN
•$50,000 - $55,000•Hybrid

About The Position

The Repairs Operations Manager oversees home assessments and inspections and confirms that subcontractor work is completed, inspected, and approved. The Repairs Operations Manager will also perform property site inspections, initiate and manage subcontractor work, and conduct final inspections for Aging in Place.

Requirements

  • 5 years’ experience in construction/contracting or other related experience
  • High School Diploma or General Equivalent Diploma
  • Proficiency in Microsoft Office and Google Sheets
  • Able to meet employment verification requirements and pass pre-employment background and drug and sex offender registry checks.
  • Has a valid driver’s license and can pass a Motor Vehicle Records (MVR) check.

Nice To Haves

  • Experience as a home inspector.
  • Nonprofit and/or Habitat for Humanity experience.
  • Construction Management experience.
  • Knowledge of Database entry (i.e., SalesForce).
  • Ability to read and understand work orders, safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

  • Ensure that both home assessments and inspections within a project proceed as planned and are conducted in accordance with requirements, standards, and regulations.
  • Identify and document structural deficiencies/findings during assessment, mid-project, and inspection. Ability to work with co-workers and subcontractors to solve problems.
  • Create work orders and tool kits based on inspections.
  • Accurate and timely documentation and email responses.
  • Confirm that subcontractor work is completed, inspected, and approved.
  • Discuss deficiencies with subcontractors and work to ensure needed corrections are made.
  • Verify that the work performed will be approved by the local authority’s building control department or an approved inspector.
  • Communicate effectively and create an environment for a successful experience with homeowners, donors, and subcontractors.
  • Manage projects, staff, and time to ensure funding deadlines are met.
  • Ability to multitask and successfully meet rolling deadlines.
  • Evaluate and implement good safety practices and consistently stress the same with contractors and other staff.
  • Supervising trainees, volunteers, and subcontractors may be called upon.
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