Engagement Terms Specialist

Fish & Richardson•San Diego, CA
•Remote

About The Position

Fish & Richardson is hiring an Engagement Terms Specialist for its Risk Management Department. The role is part of The Hub, the firm’s remote-first group of professionals; Hub employees work primarily from home with no expectation of a regular in-office presence. Employees residing within commuting distance of the Minneapolis office are expected to attend a monthly in-person team meeting. The role supports Pacific time zone hours; employees in the Central time zone work 11:00 a.m. to 7:30 p.m. The specialist coordinates new matter intake, prepares and supports reviews of engagement documents, communicates progress and issues, and maintains documentation and client-request information. The role also supports client analysis projects and cross-departmental efforts. Final compensation depends on factors including education, experience, skills, professional background, qualifications, and location. Estimated starting pay is $26.15–$32.82 per hour in Minneapolis and Chicago, or $28.02–$35.16 per hour in San Diego and Silicon Valley; both ranges are stated as equivalent to $51,000–$64,000 annually.

Requirements

  • Bachelor’s degree in business administration or equivalent experience.
  • At least 3 years of related professional experience.
  • Ability to recognize potential issues in requests and escalate them appropriately to supervisors or subject matter experts.
  • Ability to summarize and organize information clearly and concisely for internal use or communication.
  • Proficiency with standard firm software tools such as Outlook, Word, Excel, and PowerPoint, and willingness to learn new systems such as billing/accounting systems and relational databases.
  • Working knowledge of Adobe and Word.
  • Strong organizational skills and ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Ability to work independently with moderate supervision while adhering to timelines and procedures.
  • Professionalism and effective communication, with a commitment to high-quality service.
  • Flexibility and responsiveness to business needs, including adjusting work hours when necessary.
  • Ability to adapt to changing responsibilities, circumstances, systems, team dynamics, and firm policies and procedures.
  • Ability to work Pacific time zone hours.

Nice To Haves

  • Related experience in the legal or professional services industry is preferred.
  • Knowledge of drafting and reviewing engagement letters and responding to client and internal questions about such documents is preferred.
  • Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics, is preferred.

Responsibilities

  • Coordinate intake by entering required information into the firm’s new business intake system and monitoring progress to minimize workflow delays.
  • Communicate project status and issues to attorneys and staff, and escalate as appropriate.
  • Provide procedural guidance on new matter intake and engagement terms document reviews.
  • Prepare engagement letters using established templates and guidelines, consistent with firm policies and legal requirements.
  • Assist with reviews of engagement letters and outside counsel guidelines (OCGs) by coordinating with internal departments to identify relevant issues and helping draft responses for internal and external stakeholders.
  • Maintain centralized documentation and act as a liaison for client engagement terms and information requests, ensuring timely and accurate communication.
  • Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts.

Benefits

  • Competitive pay and discretionary bonus opportunities.
  • Comprehensive medical coverage.
  • Dental coverage.
  • Generous paid time off.
  • Tuition reimbursement.
  • Retirement and profit-sharing plans with employer contribution.
  • Back-up child care.
  • Health and wellness initiatives.
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