Engagement Specialist

City of New York•New York, NY

3h•$44,545 - $74,134

About The Position

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare, juvenile justice, and community support services. The Nicholas Scoppetta Children's Center (NSCC) provides a temporary, supportive, structured living environment for children and prepares them for placement or permanency. The Intake Unit ensures children arriving at the Center are welcomed and oriented in a warm, trauma-informed manner. Engagement Specialists, also described as Greeters, engage children as they arrive and leave, receive and inventory their belongings for safe storage, and help transition them to assigned living and program spaces or foster care facilities. The Engagement Specialist oversees the care, development, and guidance of children at the Children's Center, including children who are dependent, neglected, traumatized, or emotionally disturbed. The position supports children through orientation, supervision, transportation, and transition activities, and completes records related to admissions and departures. The salary listed for the selected candidate is between $44,545 and $51,227. The posting also lists compensation of USD 44,545–USD 74,134.

Requirements

High school graduation or equivalent and three years of experience in community work or community-centered activities related to the duties described, or equivalent education and/or experience.
The role requires child-caring responsibilities; candidates are subject to an inquiry under Section 424-A of the New York Social Services Law regarding whether they have been the subject of a child abuse and maltreatment report.

Responsibilities

Oversee the care, development, and guidance of dependent, neglected, traumatized, and emotionally disturbed children at the Children's Center.
Create a welcoming, trauma-informed environment for children entering and exiting the Children's Center.
Ensure children entering and exiting the Children's Center receive a welcome or transition kit.
Conduct individual and group orientation for youth regarding NSCC program expectations and transitions to placement.
Chaperone and/or transport youths to and from appointments, school, activities, court appearances, and other community-based activities.
Monitor and supervise children in assigned areas, observe and report changes or aberrations in behavior, and assist with personal hygiene when necessary.
Inspect and inventory children's property upon entry to and departure from the Children's Center and upon administrative request.
Communicate with and direct inquiries to other members of the interdisciplinary team to provide comprehensive care for children and youth.
Answer phones, provide requested information, or direct inquiries to appropriate staff.
Complete required log entries, tracking sheets, incident reports, and other documentation supporting monitoring of youth admissions, departures, and releases.