Engagement Manager

Intellicene • United States - Colorado, CO

1d • Onsite

About The Position

We are seeking a highly motivated and customer-focused Engagement Manager to lead the successful delivery of Professional Services engagements for enterprise customers. This role is responsible for owning the end-to-end engagement lifecycle, ensuring projects are delivered on time, within scope, and aligned to customer business outcomes.

Requirements

• 5+ years in engagement/project/program management
• 8–10+ years in Professional Services or enterprise delivery
• Experience managing complex, multi-workstream deployments
• Strong communication and stakeholder management skills
• Ability to manage multiple concurrent engagements

Nice To Haves

• Experience in enterprise SaaS, security, or IoT environments
• Experience with global deployments
• PMP or equivalent certification
• Familiarity with Salesforce or Zoho Project

Responsibilities

• Own and manage multiple Professional Services engagements from kickoff through completion
• Ensure delivery against scope, timeline, budget, and quality expectations
• Serve as the primary customer-facing point of contact
• Develop and maintain project plans and coordinate cross-functional teams
• Proactively manage risks, issues, and escalations
• Ensure adherence to Professional Services processes and standards
• Support pre-sales and identify expansion opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed