Engagement Manager

Akamai•Cambridge, MA

1d•$100,700 - $181,300•Remote

About The Position

We help to accelerate and protect the digital experiences of major financial institutions, providing advisory and leadership. As the Financial Services team, we build loyalty and growth through relationships and understanding of customer's needs. You will maximize our customers value in Akamai with program management, strategic thinking, technical acumen, pre-sales and leadership. You will move our customers key initiatives from concept to implementation, solving problems and delivering exceptional satisfaction.

Requirements

5 years of relevant experience and a Bachelor's Degree in Computer Science, MIS, Engineering, or its equivalent
Demonstrate experience in a customer-facing role and an understanding of the consulting process to ensure customer success
Have experience managing and delivering large technical customer projects successfully
Have experience in web development and security technologies, methodologies and languages
Have excellent communication and presentation skills and articulate technical information in an easy to understand manner
Be a team player with an ability to work independently and as a part of a remote team

Responsibilities

Owning program management and playing a trusted advisor that customers get the most value out of solutions
Being an expert and technical advisor to architect and manage the web performance and security solutions
Defining an account strategy, establishing key relationships, and building and maintaining a project pipeline
Leading a cross functional team and developing a culture of excellence to empower and encourage team synergy
Partnering with sales and pre-sales to help expand the use of services and solutions