Engagement Manager

Capgemini • Atlanta, GA

4d • $88,544 - $207,401 • Hybrid

About The Position

The Engagement Manager is accountable for end-to-end delivery and governance of complex PLM and Digital Engineering programs for large industrial clients. The role ensures successful execution, stakeholder alignment, financial performance, and client satisfaction across multi-geography teams.

Requirements

• 15–20 years of experience in PLM/Engineering IT delivery leadership
• Bachelor’s or Master’s in Computer, Mechanical, Aerospace, or Manufacturing Engineering
• Proven experience managing large, multi-country programs ($5M+ engagements preferred)
• Strong knowledge of PLM platforms, Digital Engineering, and manufacturing systems
• Experience in program recovery, escalation handling, and governance setup
• Solid understanding of financial management (revenue, margin, forecasting)
• Excellent executive communication and stakeholder management skills
• Experience in industrial/manufacturing clients (Aerospace, Industrial, Hi-Tech)
• Exposure to complex engineering environments
• Familiarity with automation frameworks, DevOps pipelines, and GenAI use cases

Responsibilities

• Own end-to-end program delivery (scope, schedule, quality, risks) across PLM/Engineering IT engagements
• Ensure adherence to SDLC/Agile/DevOps methodologies and delivery best practices
• Lead program planning, milestone tracking, and Go/No-Go decisions
• Drive issue resolution and escalation management, including recovery/go-to-green plans
• Establish and run SteerCo governance, reporting, and KPI tracking (RAG, financials, risks)
• Engage with CXO and senior client stakeholders to ensure alignment and transparency
• Drive decision-making discipline with clear accountability and timely escalations
• Manage revenue, cost, and contribution margin (CM) for engagements
• Track forecast vs actuals, identify risks, and drive optimization actions
• Support renewals, change requests, and growth opportunities
• Provide oversight across PLM platforms (Teamcenter / Windchill / Enovia) and engineering systems
• Ensure solution alignment for Digital Engineering, MES, MHS, CAD, and integrations
• Drive technical quality, architecture governance, and reuse of accelerators
• Lead global, cross-functional teams (Dev, QA, Support, Architects)
• Drive technical ownership, competency development, and knowledge management
• Enable shift-left practices, automation, and continuous improvement
• Drive automation (test, DevOps) and GenAI adoption for productivity gains
• Identify and implement process improvements and reusable assets
• Support digital transformation roadmap execution

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior